Bodyshop Manager Huntingdon, England
Job description
Manheim Vehicle Services provides the physical operations required by manufacturers, fleets and dealers for the operation of scalable and intelligent retail, in-life and defleet programmes.
Demand for whole-life vehicle services is growing, through our acquisition of C. Walton Ltd., we’ve invested heavily in infrastructure, technologies and expertise to ensure we’re future-fit. Our six dedicated sites boast capacity for over 250,000 vehicles annually while state-of-the-art facilities mean vehicles are processed efficiently, sustainably, and swiftly.
The Wyton site is our newest scale site in MVS. The successful candidate will be responsible for the leadership and commercial success of the business.
Scope of the Role:
The role of Body shop Manager is essential to the success of the Wyton site. You will have proven experience, in depth knowledge of repair & warranty procedures, also the motivation to drive the team to achieve Productivity, efficiency and take the opportunity to continuously improve the working methods and standards.
You will be responsible for the control and organisation of the Bodyshop team daily. Management of production and control of both employed and subcontracted labour is critical, you will therefore need to be an excellent communicator and possess excellent people management skills.
Objectives for Role:
- Drive the workshop team in achieving productivity and efficiency.
- Effectively lead the team in ensuring that the department always achieves its goals and customer satisfaction.
- Be the expert in all things under the remit of ‘bodyshop’ with excellent problem-solving skills to ensure team members have a point of escalation.
- Challenge inefficiencies and look for new innovative ways of working to ensure continuous improvement within the function.
- Maintain productivity within the workshop.
- Anticipating and identifying customer needs, meeting, and exceeding them
- Working with customers to the highest ethical and professional standards to build long-term profitable relationships.
- Demonstrate exceptional product knowledge
- Identifying opportunities for reducing waste/inefficiency or improving quality
- Finding opportunities to manage, coach and develop colleagues.
- Support the Health and Safety culture always ensuring the safety of the staff.
- Ensuring Quality and a culture of right first time.
Skills, Knowledge and Experience:
You will ideally be an experienced Bodyshop technician with current, relevant qualifications.
- You will have proven experience and good technical competency, in depth knowledge of vehicle repair & warranty procedures.
- Good management and leadership skills or be able to demonstrate a passion for people management.
- Can work autonomously and demonstrate resilience.
- You will have a strong focus on achievement and delivery with a creative and pragmatic approach to problem solving.
- Excellent knowledge of Health and Safety practices and procedures
- Effective communication skills, oral, written, presentation, influencing and negotiations.
- Good organisational skills including the ability to prioritise work to meet deadlines and to work on several projects at the same time
- Reliable and accountable, with an agile approach to work, that ensures deliverables are met within defined timescales.
- Review performance of all direct reports whilst coaching and developing skills.
STRICTLY NO AGENCIES PLEASE
We work with a carefully selected set of recruitment agencies and we're not looking to add to our PSL.
We do not accept unsolicited agency CV's sent to the recruitment team or directly to the hiring manager. We will not be responsible for any fees related to unsolicited CV's.
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