Boba Barista San Mateo, CA
Job description
TP TEA a.k.a. Taiwan Professional Tea
We make the best quality tea while providing a great environment for our teammates.
Job Type: Part-Time Full-Time
- Pay: Starting from $17/ hour - Up to $22.00/ hour (depends on your skill level AND your Availability)
- Salary can be discussed for Full Time.
- Work Location: San Mate, CA 94401
_____________________________________________________________
**** Vision on Personal Growth *****
At TP TEA, we not only teach you the basic working skills, but also value in teaching you the right perception and mindset on how to handle situations and interact with others.
We will provide full training for Cashier/Barista/Tea Maker.
And we have A Full Employee Promotion Process to help our teammates grow.
**** Responsibilities *****
To make a great team, the teammate at TP TEA is responsible for:
- Assisting the shop Manager
- Adhering to the Client’s culture and guidelines, the Health Department’s regulations, and TP Tea standards and expectations of Tea quality, freshness and presentation
- Greet customers as they enter
- Give customers drink menus and answer their questions regarding ingredients
- Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
- Prepare beverages following recipes
- Serve beverages and prepared food, like cookies, pastries and muffins
- Receive and process payments (cash and credit cards)
- Keep the bar area clean
- Maintain stock of clean mugs and plates
- Check if brewing equipment operates properly and report any maintenance needs
- Comply with health and safety regulations
- Communicate customer feedback to managers and recommend new menu items
***** Skills *****
- Beginner welcome, it's okay if you don't have previous experience
- Willing to be a good team player
- Have a positive, friendly, can-do attitude
***** POSITION OBJECTIVES *****
- Tea Barista
- Tea maker
- Cashier
In the performance of their respective tasks and duties all employees are expected to conform to the following:
- Perform quality work within deadlines with or without direct supervision.
- Interact professionally with other employees, customers and suppliers.
- Work effectively as a team contributor on all assignments.
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
***** MAJOR DUTIES/FUNCTIONS/TASKS: *****
Overall Management
- Meets all timelines for payroll, service, accounts receivables, human resources, corporate office and all other timelines given by Client and management
- Teaches and adheres to TP Tea philosophy, culture and commitment to quality Tea beverage and exemplary service
- Takes ownership of the tea
- Maintain the quality of tea
- Has a Passion for Tea
***** Customer Service and Client Relations *****
- Represents the company in a courteous, efficient, and friendly manner in all customer, client and employee interactions
- Responds to all comments and complaints within 24 hours and follows up with a written response to the General Manager.
- Interacts with customers and resolves customer complaints in a friendly and service oriented manner.
- Communicates with the Client honestly, accurately and in a timely manner.
***** Special Events *****
Assists Shop Management team with special events as needed with staff, culinary and management presence.
Note: Job duties are subject to change as needed.
LANGUAGE SKILLS:
Ability to read and comprehend elaborate instructions, event requests, correspondence, and memos written in English ( or in Mandarin)
TP TEA provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
- Age-inclusive
- Diversity and inclusion training or programs
Job Type: Part-time and Full-time
Pay: $17 - $22.00 per hour. Full Time Salary can be discussed.
Benefits:
- Flexible schedule
- Referral program
Physical Setting:
- Coffee shop
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Supplemental Pay:
- Tips
Ability to commute/relocate:
- San Mateo, CA 94401: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Can you work in summer (summer break at school)?
- Can you work in winter (winter break at school)?
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
Job Types: Full-time, Part-time
Pay: $17.00 - $21.50 per hour
Benefits:
- Employee discount
- Flexible schedule
Restaurant type:
- Coffee shop
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work Location: One location
