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Job description

BMH PCN Business manager PT

South and East Leeds GP Group

The closing date is 26 April 2023

Apply for this job

Job summary

Overall responsibility for the management of the PCNs, including IM&T, Personnel Management, Finance, Governance, Compliance, Provision of Services, Facilities Management, Health and Safety, Security and Fire Safety.

To pro-actively manage the PCNs in agreement with the Clinical Directors in an efficient and effective way by developing the quality and accessibility of services for all patients, reviewing performance against targets and working closely with the Directors to plan and implement the development of the PCNs.

To lead and oversee the development and use of Technology across all practices in the PCNs and to network with relevant colleagues across Leeds and the wider NHS community to develop and implement best practice in all practices. Keeping on top of developments in the sector and shaping the future use in the locality.

Provide leadership and management skills to enable the PCN to meet its agreed aims and objectives within an efficient, safe and effective working environment.

Main duties of the job

• Keep abreast of current affairs and identify potential threats and opportunities
• Contribute to PCN strategy; formulate objectives and research and develop ideas for future development
• Monitor and evaluate performance of the PCN team against objectives / Targets; identify and manage change
• Develop and maintain effective communication within the PCN and the PCN member practices and all relevant stakeholders (ICB, Confederation, Patients etc)
• Prepare and update the PCN development plan, and oversee the implementation of the aims and objectives
• Assess and evaluate accommodation requirements and manage development and expansion plans to meet the needs of the PCNs
• Develop and seek out opportunities to promote the PCN and the services it offers

About us

We are a dynamic, forward thinking PCN team who are passionate about developing and delivering excellent quality local services to meet the needs of our patients

Job description

Job responsibilities

Beeston PCN and Middleton & Hunslet PCN (Leeds)

JOB DESCRIPTION

Part Time Primary Care Network

(PCN) Business Manager

Job Title: PCN Business Manager (Part Time)

Organisation: Beeston PCN and Middleton & Hunslet PCN

Salary WTE Annual Salary £48,000 to £58,000 dependent upon skills and experience

Hours: 20 hours plus

Contract: Permanent

Responsible To: PCN Clinical Directors

This role will be hosted by South East Leeds GP Group, and be based in the Beeston Primary Care Network (PCN) and Middleton & Hunslet Primary Care Network (PCN)

Closing date: Wednesday 26th April 2023

Job Summary

Overall responsibility for the management of the PCNs, including IM&T, Personnel Management, Finance, Governance, Compliance, Provision of Services, Facilities Management, Health and Safety, Security and Fire Safety.

To pro-actively manage the PCNs in agreement with the Clinical Directors in an efficient and effective way by developing the quality and accessibility of services for all patients, reviewing performance against targets and working closely with the Directors to plan and implement the development of the PCNs.

To lead and oversee the development and use of Technology across all practices in the PCNs and to network with relevant colleagues across Leeds and the wider NHS community to develop and implement best practice in all practices. Keeping on top of developments in the sector and shaping the future use in the locality.

Provide leadership and management skills to enable the PCN to meet its agreed aims and objectives within an efficient, safe and effective working environment.

MAIN DUTIES AND RESPONSIBILITIES

Strategic Management and Leadership

Keep abreast of current affairs and identify potential threats and opportunities

• Contribute to PCN strategy; formulate objectives and research and develop ideas for future development
• Monitor and evaluate performance of the PCN team against objectives / Targets; identify and manage change
• Develop and maintain effective communication within the PCN and the PCN member practices and all relevant stakeholders (ICB, Confederation, Patients etc)
• Prepare and update the PCN development plan, and oversee the implementation of the aims and objectives
• Assess and evaluate accommodation requirements and manage development and expansion plans to meet the needs of the PCNs
• Develop and seek out opportunities to promote the PCN and the services it offers

Financial Management

• Plan and manage PCN budgets and seek to maximise all funding streams available
• Project expected income and expenditure streams and ensure the PCNs receive an appropriate and full allocation of all resources available nationally and locally
• Understand and report on the financial implications of contract and legislation changes
• Manage PCN accounts
• Prepare regular forecasts and reports to the Executive Team
• Oversee the Executive Team expenses claims
• Keep the Directors informed of all financial matters, as needed.

IT Management and DevelopmentMaintain data protection across the PCN as the Caldicott Guardian

• Evaluate and plan practice IT implementation and modernisation
• Keep abreast of the latest developments in primary care IT and seek out opportunities to implement and develop technology to improve efficiencies across all PCN member practices.
• Motivate, support and monitor staff in the use of IT; organise, oversee and evaluate IT training, as appropriate
• Set targets and monitoring standards for data entry and data collection
• Liaise with the ICB regarding systems procurement, IT funding and national IT development programmes.
• Ensure the PCN website, and any other social media, is compliant and maintained in line with contractual and legislative requirements

Human Resources

Oversee the recruitment and retention of all PCN staff employed by the PCN and the provision of staff via third parties to deliver services for the PCN

Ensure that all members of staff are legally and gainfully employed. Monitor skill-mix and deployment of staff

Manage staffing levels within target budgets

Evaluate, organise and oversee staff induction and training, and ensure that all staff are adequately trained to fulfil their role and meet the requirements of the CQC

Develop and implement effective staff appraisal and monitoring systems

Support and mentor staff, both as individuals and as team members

Implement effective systems for the resolution of disputes and grievances

Keep abreast of changes in employment legislation

Maintain up-to-date HR documentation (including job descriptions, employment contracts and employment policies) for the PCNs in addition to the host employers records.

ConfidentialityIn the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

• In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, staff and other healthcare workers. They may also have access to information relating to the PCN or member practices as a business organisation. All such information from any source is to be regarded as strictly confidential
• Information relating to patients, carers, colleagues, other healthcare workers or the business of the PCN and member practices may only be divulged to authorised persons as agreed with the Executive Team.

Health & SafetyThe post-holder will implement and lead on promoting and maintaining their own and others health, safety and security as defined in the appropriate health & safety policies that are in place that cover the premises occupied by PCN staff, to include:

Ensuring job holders across the practice adhere to their individual responsibilities for infection control and health and safety, using a system of observation, audit and check, hazard identification, questioning, reporting and risk management.

• Maintaining an up-to-date knowledge of health and safety and infection control statutory and best practice guidelines and ensuring implementation across the business
• Using personal security systems within the workplace according to local guidelines
• Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across the PCNs
• Making effective use of training to update knowledge and skills, and initiate and manage the training of others
• Ensure the use of appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards, and initiation of remedial / corrective action where needed
• Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised
• Keeping own work areas and general / patient areas generally clean, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
• Undertaking periodic infection control training
• Demonstrate due regard for safeguarding and promoting the welfare of children and vulnerable groups.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional developmentThe post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

QualityThe post-holder will strive to maintain quality within the PCN, and will:

• Alert other team members to issues of quality and risk
• Assess own performance and take accountability for own actions, either directly or under supervision
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
• Work effectively with individuals in other agencies to meet patients needs
• Effectively manage own time, workload and resources

CommunicationThe post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members
• Communicate effectively with patients and carers
• Recognize peoples needs for alternative methods of communication and respond accordingly

OtherThe post holder will carry our any other duties that are required to meet the needs of the PCN within reason.

Person Specification

Experience

Essential

• - Practical experience of general business management
• - Practical experience of managing and motivating people
• - Experience of strategic planning and development planning
• - Practical experience of budget-setting, financial management and accounting Practices
• - Practical experience of managing health and safety at work

Desirable

• - NHS Experience
• -Experience of managing change

Qualifications

Essential

• - GCSE English & Maths (grade C / 4 or better).
• - Post graduate qualification or first degree
• - Professional management qualification or equivalent experience

Desirable

• - Membership of professional body
• - European Computer Driving Licence (ECDL) or equivalent

Skills

Essential

• - Excellent communication skills (Written and Oral)
• - IT skills
• - Time Management and the ability to work to deadlines
• - Negotiation and conflict management
• - Analytical skills
• - Problem solving skills
• - Interpersonal skills

Behaviours

Essential

• - Smart, polite and confident
• - Planning and organising
• - Performing under pressure
• - Adaptability
• - Using initiative
• - Team working
• - Self-motivated
• - Flexibility
• - Confidentiality

Knowledge

Essential

• - A detailed understanding of HR management principles and techniques
• - A detailed understanding of General Business Management
• - A working knowledge of employment legislation
• - An understanding of Health and Safety legislation

Desirable

• - A thorough understanding of the GMS/PMS contract competency framework

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South and East Leeds GP Group

Address

1st Floor Park Edge Practice

Asket Drive

Leeds

West Yorkshire

LS14 1HX

Employer's website

https://www.seleedsgpgroup.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Selgpgroup

Rebecca Aveyard

[email protected]

01134687080

Date posted

12 April 2023

Pay scheme

Other

Salary

£48,000 to £58,000 a year (Pro rata) dependent on skills and experience

Contract

Permanent

Working pattern

Part-time

Reference number

U0053-23-0001

Job locations

1st Floor Park Edge Practice

Asket Drive

Leeds

West Yorkshire

LS14 1HX

Supporting documents

Privacy notice

South and East Leeds GP Group's privacy notice (opens in a new tab)

Job Type: Part-time
Part-time hours: 20 per week

Salary: £48,000.00-£58,000.00 per year

Benefits:

• Employee discount

Schedule:

• Monday to Friday

Work Location: In person

Application deadline: 26/04/2023