Job description
- Registers new patients by obtaining patient demographics and third-party coverage(s) for encounters from our partner EMR systems and MaxRVU application.
- Obtains and verifies insurance coverage for patients received via Interfaces in accordance with health plan guidelines.
- Responsible for posting payments and adjustments received from other EMR systems, including posting all adjustment and reconciling payments daily for the CBO.
- Updates/corrects patient demographic and insurance emergency contact information received from EMR systems.
- Assists Billing Specialists in printing medical records and scanning information into EMR system.
- Maintains patient confidentiality regarding access to patient and other clinical information via email, computer, fax and mail.
- Prepares and distributes payor and patient correspondence received by the CBO.
- Responsible for contacting clinics, obtaining and entering referral information and/or prior authorizations as required for billing.
- Responds to calls and ensures caller’s needs are met and accurate information is obtained.
- Obtains and documents information required for third-party reimbursement.
- Assists in ensuring compliance with Medicare and third-party payor requirements and guidelines.
- May assist the Revenue Cycle Department with gathering data for provider audits or billing information such as: obtaining/printing medical records for provider audits, verifying claims were billed and paid, etc.
- Acts as patient point of contact and liaisons with various departments to assist with required documentation.
- Participates in educational activities and attends staff meetings as scheduled.
- Performs other duties as assigned.
- Two (2) years of general office or clerical experience or
- One (1) years of medical, hospital, or healthcare billing experience.
All UTRGV employees are required to have a criminal background check (CBC). Incomplete applications will not be considered.
Substitutions to the above requirements must have prior approval from the Chief Human Resources Officer.