billing specialist

billing specialist London, England

PPHE Hotel Group
Full Time London, England 10.56 - 12.04 GBP Today
Job description

Department: Sales
Job Level: Team Member
Job Type: Full Time
Hours per week: 40
Job Reference: REQ8805
Date Posted: 8 June

Group Billings Executive – Waterloo


As a Group and Billings Executive you will be reconciling and issuing group invoices within 5 days of each group departure. Key emphasis should be placed on ensuring accurate invoices are sent to the clients and all queries are addressed/responded to in a timely fashion in line with SLAs.

Main responsibilities:

  • Print a list of all group departures for the previous day for all UK hotels.
  • Check Opera charges against backups and reconcile with the support of Groups Admin & Front Office teams.
  • Ensure all the required backups have been provided by the Groups Admin/Front Office teams.
  • Follow-up and apply any outstanding Accommodation/ No Show/ Cancellation charges/postings in OPERA in accordance with the Group Agreement.
  • Communicate any outstanding payment balance with the Groups Admin team so this can be chased without any delay.
  • Prepare and issue air crew invoices in the required invoice format.
  • Actualise Leisure Groups Free of Charge Policy credit on a monthly basis in accordance with the Group Agreement, applying any adjustments as required.
  • Highlight any reoccurring issues/booking errors to Groups Billing Team Leader so this can be addressed with the Groups Admin/ Front Office teams.
  • Managing and replying to emails in the Groups Billing inbox
  • Prioritising and managing time effectively.
  • Complies with all systems, procedures and Groups best practice as laid down by the Groups Admin Manager and company policy.
  • Ensure PPHE standards are being implemented in accordance with the departmental SOPs.
  • Handles personal information confidentially and shows ethical and social responsibilities.
  • Ensure that all activities are in compliance with national laws and regulations, management decisions.
  • The above description is not to be regarded as exhaustive.

Benefits for the Group Billings Executive:

  • 30 Days of Holiday a year inclusive of bank holidays
  • A competitive salary
  • Discounted hotel staff rates
  • Free meal from our staff canteen
  • Great Learning and development opportunities

About PPHE Hotel Group

Revenue: Unknown / Non-Applicable
Size: Unknown
Type: Company - Private
Website: jobs.pphe.com

billing specialist
PPHE Hotel Group

jobs.pphe.com
Jakarta, Indonesia
Unknown / Non-Applicable
Unknown
Company - Private
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