billing analyst Toronto
ThinkOn
Full Time
Toronto
60000 - 45121 CAD ANNUAL Today
Job description
ThinkOn is expanding its Sales & Partner Success team!
Reporting to the Director, Partner Success, the Sales & Billing Analyst will be responsible for ensuring ThinkOn’s Consumption, Project, One Time and other services are validated and invoiced accurately. You will support Sales & Partner Success Leadership, Inside Sales Associates and other team members with analyzing and resolving requests/issues related to billing & service usage. You will also track, validate and report information required to accurately determine actual results vs sales plans, agent fees and other transactional reporting to support the business. This role will work closely with the Inside Sales Team in optimizing & supporting the order-to-invoice cycle along with the Operations Team in an effort to make sure ThinkOn is accurately tracking revenue generated by all ThinkOn Services through all routes to market.
ThinkOn is a remote-first organization. At this time, we are welcoming candidates from Canada & the US for this position.
You Will:
- Track usage for consumption-based services through Monthly Usage reports.
- Coordinate with both Operations and Channel Partners to collect usage data.
- Process invoices for all usage/consumption-based services.
- Update and maintain our internal CRM/Order Management System
- Support Account Managers/Sales Team with requests/tickets related to billing.
- Work with Operations to Investigate invoicing disputes arising from usage disparities.
- Become a knowledge expert on all Quote to Cash processes with our Partner ecosystem
- Track Burn Rate on contracts with upfront payments through monthly reports
- Track Commissions owed to Partners/ Agents through monthly commission statements and fee reports.
- Track Annual and semi-annual billing contracts to ensure invoiced on the correct dates.
- Support Account Managers with tracking and measuring the performance of their accounts through monthly revenue reports.
- Assist with the preparation of Service Credits when required.
- Create credit justification reports when issuing credits.
- Work in collaboration with Sales, Operations and Finance to ensure ThinkOn’s Monthly Invoicing deadlines are met.
- Help provide insight and input on automating and reducing manual tasks tied to revenue tracking
- Other duties as required
You Have:
- A Bachelor’s Degree or equivalent
- Knowledge of Enterprise (Business) Technology preferred
- Sales or Analyst experience preferred.
- Basic Knowledge and understanding of standard accounting practices.
- Experience with building PowerPoint presentations and working with Excel
- Great attention to detail and accuracy
- Strong teamwork and collaboration skills
- Willingness to learn new technologies and stay up to date on technology trends
- Strong problem analysis and problem-solving skills
- Ability to work in a rapidly evolving workforce
- Strong oral and written communication skills
Benefits and Perks:
- A remote-first culture
- Competitive compensation package
- Flexible time-off for vacation; 5 personal days/year
- Comprehensive health and dental benefits
- A $1,000* Wellness & Learning allowance
- Eligible to join the ThinkOn Group Retirement Savings Plan
- Referral Bonuses for successful hires
Think On, Incorporated: Where Data Thrives
Founded in 2013, ThinkOn is a managed infrastructure services provider (MISP) with a global data center footprint, focused on empowering partners to do whatever they need to do with their data. ThinkOn’s team of data-obsessed experts protect clients’ data like it’s their own, making it more resilient, secure, actionable, and searchable. ThinkOn is Channel First and works with a global network of value-add resellers and managed service providers to provide creative, turnkey Infrastructure-as-a-Service (IaaS), Disaster Recovery-as-a-Service (DRaaS), and Backup-as-a-Service (BaaS) solutions and data management services that are fast, flexible, scalable, highly secure, and cost-effective with predictable pricing and no hidden fees. ThinkOn has data centers located across North America, the United Kingdom, Australia, and the Caribbean.
Recognized for its substantial growth and global success, ThinkOn has been named to several notable lists, including The Globe and Mail’s Report on Business ranking of “Canada’s Top Growing Companies” (2021 and 2022), the Deloitte Technology Fast 500 (2021 and 2022), the Deloitte Technology Fast 50 (2021), CIOReview’s “Most Promising Backup Solution Provider” (2021), the Canadian Business “Growth List,” and Channel Daily News’ “Top 100 Solution Providers” (2021).
ThinkOn is headquartered in Toronto, Ontario. To learn more, visit www.ThinkOn.com
Accessibility:
ThinkOn is committed to a workforce that is reflective of diverse populations. We welcome applications from qualified individuals from all backgrounds. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and accessibility standards across Canada, ThinkOn provides accommodations to job applicants with disabilities throughout the recruitment process. If you require accommodations, please let us know and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible and adheres to our corporate values.
Learn more about our corporate values at www.ThinkOn.com/values/.
About ThinkOn
CEO: Craig McLellan
Revenue: $25 to $50 million (USD)
Size: 51 to 200 Employees
Type: Company - Private
Website: www.thinkon.com
Year Founded: 2012
ThinkOn
www.thinkon.com
Toronto, Canada
Craig McLellan
$25 to $50 million (USD)
51 to 200 Employees
Company - Private
Information Technology Support Services
2012
