BI Developer (Junior / Graduate) Manchester, England
Job description
About Enterprise Software
ESS is the UK's leading provider of innovative software to the logistics industry. Our solutions are seamlessly integrated so that they deliver maximum efficiencies to many of the top logistics providers in the UK, and it’s likely that countless items in your household have been planned and delivered using it.
We are a service driven organisation, dedicated to the ongoing development of our solutions. We are permanently evaluating how the introduction of new and emerging technologies can enhance our portfolio, allowing us to support our customers current and future needs and grow as a business.
As a result of our continued growth we're looking to increase our team of specialists and recruit a BI Developer (Junior/Graduate) to join us on our journey.
About the Role
The successful candidate should have a technical understanding of BI concepts and experience of working in a data-focused environment. A knowledge of third-party BI tools such as IBM Cognos Analytics and Microsoft Power BI would be advantageous, but full training will be provided where required.
The team you will be joining are responsible for the design, development, implementation and support of our BI offering, which many of our customers rely on to analyse and understand their operations in detail. It’s essential that you have good communications skills as you will be working closely with an established team of product owners, software developers and customer base.
Duties and Responsibilities
Develop content (reports, dashboards) for customers to meet their business needs
Provide support to colleagues in response to queries and issues
Investigate into and help resolve problems reported to the helpdesk
Provide implementation and post-implementation support
Deliver structured training/workshops on a one-on-one or classroom basis; on and off-site
Prepare and deliver targeted demonstrations of the BI capabilities and offerings
Test functional enhancements, new developments and configuration changes
To maintain the internal knowledge base for the BI solution(s); reporting requirements and report specifications, document processes and solutions
Work effectively with the technical teams to maintain and enhance the data warehouse; identifying new sources of information and translating requirements
To gain accreditations and qualifications as part of the support role in all areas of BI support
Design and model data that can be used by third party BI tools, to support self-service drag and drop data analysis and reporting; using IBM Cognos Framework Manager for example, and other equivalent third party tools
Assist with the implementations of BI, and lead campaigns to keep customer and internal environments up to date with supported releases
Providing out-of-hours support on a rota basis may be required
Any other duties as reasonably required by the Development Manager
Qualifications and Experience
Desirable for the role;
Some experience of working in a BI or data-driven environment; either as a user, developer or in a support role
Experience of tools such as IBM Cognos Analytics, Microsoft Power BI, Tableau
Proficient in the Microsoft suite; Word, Excel, PowerPoint
An understanding and ideally working knowledge of as many of the following;
Report and Dashboard development; i.e. content creation
ETL Processes/Tools
Data Warehouse concepts/Kimball methodology
Metadata layer creation
SQL
Additional Skills
Able to learn new systems quickly
Logical thinker with good problem-solving skills
Able to work under pressure to deadlines
To be creative and have an eye for design and detail
Excellent inter-personal skills – able to quickly build a rapport at many levels
Capable of working independently, managing priorities and time
Understanding of project lifecycle principles and associated processes
Ability to work from written specifications and contribute to their content
Flexible attitude with the ability to react to changes and re-prioritise effectively
Experience of ESS’s Transport Management Solutions - possibly as an end user or in a support role
Our Commitment to You
Paying people fairly and competitively, and providing an environment where all employees feel valued and empowered is really important to us. We do our best to deliver on these core commitments and if you’re a member of our team, we will provide:
A salary matched to your experience and expertise
25 days holiday per year, plus public holidays
Support a hybrid approach to working between home and office
Work with you to ensure you have the right equipment when remote working
An employee pension plan with London Royal
Health Care Plan Scheme
Private Health Insurance Scheme
Support the Bike to Work Scheme
Support the Child Care Voucher Scheme
Events and Socials
As we continue to support hybrid working some of our events are being reworked. But in normal times our social team ensure that we all get to enjoy monthly office breakfasts, summer lunchtime BBQ’s, ice-cream on hot days, host 10-pin bowling competitions, organise visits to a range of sporting events and soirees to local establishments and eateries.
Other Information
Full-time permanent role
5-Day-Week, Monday-Friday, 7.5 hrs per day
There will be times where the role will necessitate extra hours being worked in line with business needs
Occasional UK travel as required
Based in Altrincham, South Manchester
Hybrid role
Our Recruitment Process
We have a proven recruitment process, geared to help us as much as you. Finding the right candidate is out priority and we feel that our recruitment process is mutually beneficial; you may not feel that we are right for you and vice versa. So here's what we do:
You send us your CV (and covering letter if you want to) and we'll have a read.If we think you're a fit, we'll reach out and arrange to have a quick 20-30 minute chat over the phone to find out a bit more about you. It’s also a chance for you to ask any questions you might have about the role or the company.
After that, we'll have a second on-line chat with you, this time to find out a little more about your technical experiences.
Then we'll ask you to complete some on-line skills based tests.
Followed by an office interview and capability challenge.
And if you're the successful candidate, it'll all end in a job offer!
We look forward to receiving your application.
Starting £22k - based on skills and experience, plus benefits.
