Job description
Quality Systems Administrator
Westpak, Inc. – San Jose, CA
· Are you passionate and determined, creative & open-minded?
· Can you be counted on to go beyond excellent customer service, whether internally or externally focused?
· Do you actively pursue growth, learning, and understanding?
· Do you build open & honest relationships?
· Would others say you act with integrity and accountability?
Westpak's mission is to provide the best possible and highest quality testing services in an environmentally friendly manner, using calibrated and well-maintained equipment at all times, conducted by test engineers that are knowledgeable, highly motivated, and well-trained.
Job Summary
As the Quality Systems Administrator, you will be responsible for on-going activities related to the maintenance of and adherence to systems, processes, policies and procedures for all quality assurance activities related to the QMS program for the analysis of data, processes, tools and systems required to support an efficient Quality Management System.
Essential Duties and Responsibilities (Other duties may be assigned as needed)
· Serve as the QMS Administrator for QMS related Records, Trainings, Change Control, Calibration, Non-Conformance, Audit, Complaints, and Management Review per established QMS requirements and management guidance and direction.
· Monitor, collect and report QMS metrics and related information per established QMS requirements and management guidance and direction.
· Maintain established QMS data systems (i.e., Intelex, Burrito, etc.) and QMS records archives.
· Handles/processes requests for QMS information and documentation from internal and external customers (i.e., Supplier Quality Surveys, NDA, Quality Agreements, Supplier Corrective Actions, Audit requests, procedure and process guidance, etc.) per QMS requirements and management guidance and direction.
· Per QMS requirements and management guidance and direction, assists Quality Director and others to plan, schedule, carry-out and report QMS audit activities
· Works on assigned QMS projects to achieve defined outcomes per QMS requirements and management guidance and direction.
· The above statements are intended to describe the general nature and level of the work being performed by the employee assigned to this position. There are no exhaustive lists of all duties and responsibilities, knowledge, skills, abilities, physical job demands and working conditions associated with this position.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Requirements for Eligibility
· AS degree required, Bachelor's degree (B.S.) in Quality, sciences or related field is preferred.
· 3-5 years of experience in Quality with respect to scheduling activities, data administration and reporting, and serving as a focal point resource for QMS clients and colleagues.
· Experience performing quality assurance functions of document control.
· Advanced computer skills (Microsoft Office with focus on EXCEL) and database use/management.
· Previous work experience in ISO13485 and ISO17025 is preferred.
· Previous internal or supplier auditor preferred.
· Experience with statistical analysis of quality data
· Previous experience managing and supporting an integrated QMS Training material to support QMS and organizational needs.
· Advanced MS Word, Excel, PowerPoint, MS Access or similar relational database proficiency.
Personal/Professional Attributes:
· Strong business acumen and functional linkage for effectiveness
· High focus on customer service, and willing to go above and beyond to get the job done.
· Drives accountability
· Work collaboratively with colleagues
· Strong ethical composition
· Ability to operate as an active thinker
· It is the responsibility of every Westpak employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors.
Currently anticipated salary range - $28 to $34 an hour.
Job Type: Full-time
Pay: $28.00 - $34.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Compensation package:
- Bonus pay
Schedule:
- Monday to Friday
COVID-19 considerations:
We continue to monitor and review all news and updates to ensure our employees are protected.
Experience:
- ISO17025: 2 years (Preferred)
Work Location: One location