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Role: Senior Business Intelligence Analyst
Salary: From £44,000 per annum (negotiable depending on experience)
Contract: approx. 15 month fixed term contract (July 2023 to October 2024)
Location: Hybrid - flexibility to work from home or at any of our main hubs (London, Bristol, Manchester and Harwell)

Jisc is the UK higher, further education and skills sectors’ not-for-profit organisation for digital services and solutions. We believe education and research improves lives, and technology improves education and research.
Our vision is for the UK to be a world leader in technology for education and research and our mission is to power and empower our members with the technology and data they need to succeed. We know that digital technology has the ability to transform the student experience. We have the experience, expertise and know-how to drive that transformation.

About the role:
The Enterprise Data Warehouse team ingests, shapes, stores and facilitates the provision of operational data to support product owners, data analysts and business users across Jisc’s business. Our mission is to provide a set of well-managed, reliable data platforms, associated data access technologies and advice to help exploit business value from them. These assets are also used to help fulfil the company’s traditional statutory reporting obligations.

Our core services include:

• Managed data platforms integrating data from core CRM, Employee and Finance systems with 100’s of data sources across the business, allowing actionable information and insights from those data assets to be exploited by the wider business.
• Dashboard design, prototyping, and development and supporting business intelligence users within Jisc.
• Support and mentoring colleagues wanting to self-serve their own data needs for internal use or as a component of Jisc service offerings

The Senior Business Intelligence Analyst will lead projects to deliver Tableau dashboard solutions and manage implementation of that work through analysis, planning, testing and release phases of a project.

• Working with other technical professionals to develop specifications for integrating data to meet complex business intelligence and analytic requirements
• Identify opportunities for data analysis to exploit Jisc’s wider data assets to support strategic decision making
• Develop Jisc’s business intelligence strategy and help develop the Group CTO Analytics and Data Projects team into a centre of excellence
• Foster collaborative relationships to enable multi-disciplinary and cross-functional working with significant teams and stakeholders across Jisc
• Maintain an up to date understanding of best practices and innovations relating to business intelligence to support the development of our solutions and approaches
• Design training workshops, maintain the self-service reporting environment and lead uptake of self-service reporting
• Support team members with data investigations and other support activities including root cause analysis and use of ML/AI tools (Einstein, Chat-GPT, Co-Pilots) as they evolve

Specific duties may vary without changing the general character of the duties or level of responsibility entailed.

Key Skills and Experience:

• Working with Tableau Server to publish workbooks, data source and manage permissions.
• Working with data systems, including relational databases, and querying with SQL query language.
• Data visualisation design and implementation with a modern business intelligence tool (e.g. Tableau, Power-BI).
• Strong analytical skills and thorough understanding of how to interpret business needs to provide actionable insight from data.
• intelligence developer producing high quality dashboards and support materials.
• Experience managing solutions from requirements through user-acceptance to release.
• Experience in applying technology to solve business problems and learning new tools or languages to help solve those problems.
• Experience strategic leader giving thought leadership in this area

Please refer to the job description for full details.

Don’t meet every single requirement?
We know that sometimes people can be put off applying for a job if they think they can’t tick every box but we realise the ‘perfect candidate’ doesn’t exist. So, if you can do most of what we’re looking for, go ahead and apply. You may be just the right candidate for this or other roles!

Why work at Jisc:
At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors.

We celebrate diversity, embrace our differences and know that this is critical for our success. We work hard to make sure we’re inclusive and we are committed to furthering our culture of inclusion. So, if you are great at what you do and share our values, we want to hear from you.

At Jisc we believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life.
We offer hybrid working and although the majority of our staff work from home, getting face to face is something we value and find time for when we can. If you prefer an office environment all our hubs are open and offer a great space to work.

Our benefits are great too. We offer:

• Flexible work pattern, which can adapt to suit your schedules and personal commitments
• 28 days annual leave (plus bank holidays) and an additional three closure days over Christmas
• A generous pension scheme with above average employer contributions
• A range of leave options, including parental leave, volunteer leave and even career breaks.
• A generous budget to attend conferences and in-person training
• Allocated allowance of up to £250 to equip your home office
• A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning
• Mental health first aid trained staff and supportive environment, plus your own Wellbeing allowance to spend on wellbeing for you
• Financial well-being support
• Discounts on big-name high-street stores
• Cycle to work scheme
• Employee recognition awards and travel loans
• Additional Flexible benefits include Holiday Buying - Purchase 1-5 days’ additional holiday per annum, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech

Equality, diversity and inclusion:
At Jisc, we strive to be best in practice and are working hard to achieve progressive change. ‘Always inclusive’ is one of our six guiding principles - a principle which actively encourages acceptance of differences within individuals.

We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, neurodivergence, trans status, veteran status or gender identity.

Application process:
Please do let us know what reasonable adjustments you need made to the application or selection process so you can do your best. We will be happy to help you.

Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls!

We advertised this role on 14/07/2023