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Job description

An exciting opportunity has arisen for a well-motivated individual to join us as a Bereavement Tracker. You will join the established team to support the Bereavement and Mortuary teams and Medical Examiners office. You will be enthusiastic, flexible, willing to learn, eager to play an effective part in a busy team environment and be able to use your own initiative. When applying for this position, please refer to the person specification and demonstrate within your application form how you meet the criteria, providing examples where possible.

• To maintain the master record tracking all deaths within the hospital as designated Tracker spreadsheet.
• To act as the bridge between the trust bereavement office and the medical examiners service.
• To assist the medical examiners team with the completion of the Medical Summary within the official timeframes of 3 working days.
• To liaise with clinical staff at their base to assist or initiate completion of required documentation within KPI targets.
• To assist the Bereavement Team, if required, with the completion of the Medical certificate Cause of death within official timeframes of 2 working days.
• To provide effective delivery of service and identity potential service enhancements or developments and planning of their effective implementation.
• Deal with telephone and general enquiries regarding update requests from families, Stockport Registrars, Coroner’s officers and Funeral directors.
• To deal with all administration procedures in accordance with official guidelines and written procedures, this includes dealing with doctors and consultants on a frequent basis.
• To attend medical wards, clinics and health records to collect patient case notes.
• To report/escalate any breaches in official timeframes and audit the spreadsheet to identify any issues with the flow of paperwork.
• To identify causes of delays within the system and work with relevant departments, service users and agencies to reduce the issues.

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

Our mission is to make a difference every day. Our values are that we care, we respect, and we listen

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

The salary for the role is only one part of the excellent package of benefits we offer to you:

• Between 27-33 days of annual leave plus bank holidays
• NHS pension scheme membership
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• NHS Staff discounts
• Cycle to work scheme
• Salary finance – for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union– for local financial advice

Please see Job description attached for duties and responsibilities of the role of the Bereavement tracker.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment at this time, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters so that we can manage individual and environmental risks, and so that we can support those who may be undecided about vaccination. If you are unvaccinated and you would like some advice or information, including how to get vaccinated, please email [email protected]. There is a current Government consultation underway which will determine whether some new starters may need to be vaccinated.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

• If successful this vacancy will require an enhanced DBS check at a cost of £41.50. This cost will be deducted from your first Trust salary

In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.