benefits specialist London, England
Job description
Senior Lead, Benefits Administrator (1 Year Fixed Term Maternity Cover)
People Team | London
About Us
At WeWork, we provide inspiring and flexible workplace solutions to help businesses – small, medium or large – thrive in more than 150 cities globally. The future of work is happening right now, and we are leading this moment. United by a common purpose, here we will empower tomorrow’s world at work. Join us on our journey as we give our members the freedom and support to push boundaries in their industries, and work to redefine our own.
Job Description:
WeWork is seeking a Benefits Administrator to assist in supporting the company’s various benefits programs. The person in this new role will make an impact supporting the administration of benefit programs, systems changes, and day-to-day operations. This role will support projects, process improvement, metrics, and ensure a high-touch employee experience. This is a 1 year fixed term contract.
Key responsibilities
- Manage day-to-day administration of benefit programs for EMEA and Pacific.
- Manage invoice processing, including monitoring of cost, service levels and accuracy of data.
- Monthly Benefits administration, making sure the Payroll department and third-party provider (Pension, PMI, etc) are receiving documentation and reports on time in order to process accordingly.
- Work closely with the benefits platform provider (Darwin) on monthly cycles as well as dispute and error resolution.
- Support the People Operations team with the benefits onboarding and enrolment process.
- Support annual benefit events, including annual benefits enrolment and global wellness.
- Write & review benefit communications and support increasing employee engagement.
- Help to build the capability and infrastructure of the global benefits team.
- Support renewal of benefits, ensuring our benefits platform is updated and communications to employees.
- Support the Benefits Administration Lead and act as a point of escalation.
- Map current state processes and suggest improvements
- Run ad-hoc reports on benefits utilisation and help establish metrics.
- Respond to employee queries both in person and through our People Helpdesk- ticketing system.
- Assists with projects and initiatives as required (e.g. further implementation of MyRewards in countries such as Ireland and Spain).
- Assist the People Operations team as and when required supporting the employee lifecycle.
- Manage Parental Leave cases for EMEA.
Life At WeWork
Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a diverse community that embraces and inspires you—because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.
WeWork is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law.
