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What makes Community Integrated Care a great place to work:

Community Integrated Care has a great opportunity for an accomplished and resourceful Benefits Coordinator to join the Finance Team based in Widnes.

You will be responsible for providing a quality service to the people we support under Corporate Appointeeship regarding their personal monies and benefits claims.

What is The Deal for you?

• Flexibility! You can work your full time hours over 4 days and enjoy a long weekend, or work over 5 days to accommodate your other commitments. You need to be available to visit services and attend meetings at our regional office, but otherwise you can work from home.
• Competitive Salary: £21,420 per annum (dependent upon experience)
• Holiday Purchase Scheme: up to 5 days
• Pension: contributory pension scheme
• Benefits: life assurance, retail discounts, leisure savings, holiday discounts, cycle to work scheme and travel discounts through our benefits app
• Employee of the month scheme
• Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives possible
• Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!
• Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life
• We will also pay for your DBS

Who you’ll be supporting & more about the role:

Day-to-day tasks:

• Analysing the benefits of the individual people we support, ensuring everyone receives the funds they are entitled to
• Continuously reviewing the savings of the people we support, and assessing the associated impact on benefits and other contributions
• Ensuring all appropriate forms are completed and returned to the relevant agencies in a timely manner
• Professionally resolving customer account enquiries via telephone and email
• Undertaking any other duties that may be required in order for the team to provide a quality Appointeeship service to the people we support

Your values:

Our Ideal Candidate:

• You are organised and good at prioritising- having the ability to remain calm in stressful or changing situations
• You are brilliant at communicating - you are a good listener and find it easy to explain things in a way that is easy for others to understand
• You've got a great eye for detail- you are conscientious in your work and have a high level of accuracy
• You have strong problem-solving capabilities- you can be quick thinking and are naturally investigative
• You pick things up quickly- and relish in the learning experience
• You really value a great customer experience - you're a people person and have passion for providing the best possible outcomes to the people you support

Skills and Experience:

• You’ll have previous experience of working with the DWP or strong knowledge of Welfare benefits (desirable)
• You'll need to be good with computers as the role involves navigating several systems
• You’ll have a proven track record of holding and managing a caseload
• You’ll have experience of working in a busy administration role
• You’ll have experience of working in, or with, a Finance department