Benefits Assessor (Homeworker) Remote
Job description
JJob Title: Benefits Assessor – Level 1
Vacancy reference number: 00549
Salary: £21,050
Location: Homeworker
Contract type: Contract type: Permanent / Full Time 37 hours per week
The Vacancy:
We have an opportunity for Benefits Assessors Level 1. The main purpose of the role will be to process applications for free school meals, school uniform grants and crisis awards and liaise with residents, schools and suppliers. The opportunity is full time and permanent and can be either homeworking or hybrid working from Hounslow House.
Key tasks and responsibilities:
- Process applications for free school meals, school uniform grants and crisis support awards.
- Ensure awards are determined accurately and within service level agreements.
- Ensure requests for supporting evidence are clear and concise.
- Maximise entitlement to other welfare benefits including council tax support and discretionary housing payments.
- Ensure that the Performance Management tool is completed accurately, and weekly performance information is provided to the Line Manager in a timely manner.
- Participate in weekly and monthly employee review meetings.
- Ensure knowledge is kept up to date in relation to Liberata policies and procedures.
Essential Skills and Attributes:
- Educated to GCSE level or equivalent with minimum 5 grades A-C including English and Maths.
- Experience\understanding in meeting targets and developing own performance.
- Competency in use of various IT systems.
- Good verbal and written communication skills
The Company:
Liberata is a leading business service provider to public and private sector organisations throughout the UK. We pride ourselves in revolutionising our clients operations using our expertise and innovative solutions across a wide range of services, including Revenues & Benefits, Finance and Accounting, HR & Payroll and Customer Services. Our aim is to work in partnership with our clients to assist them in becoming more efficient; leveraging our best in class business process outsourcing and operational transformation expertise.
Liberata is committed to creating opportunities for its employees, its clients and its shareholders. Our passion for process and an intense client focus ensures that we deliver an award winning service and our entire workforce are encouraged to demonstrate our company values Expert, Accessible, Dependable.
Liberata aims to give each employee the opportunity to make a real difference; be involved in shaping the growth of the business and encourage you to try new things! If you are hardworking, enthusiastic and seeking a challenge we are the organisation for you.
Our Staff Benefits:
- free eye tests,
- 25 days annual leave (Fulltime) + up to 8 days Bank Holidays
- Organised company events
- A casual dress code
- Wellness programme
- Staff Referral Programme.
- Access to staff discounts with retailers such as Argos, Currys, M&S, B&Q, Debenhams.
- Liberata will also automatically enrol you into our contribution matching pension scheme.
To comply with the government’s Baseline Security Personnel Standard Verification process, this role is subject to completion of a Disclosure Scotland check.
You can apply for this role by submitting a CV outlining your knowledge and experience relevant to the role. Please quote the Job Title and Vacancy reference number within the subject heading.
The closing date for this vacancy is: 18th August 2023
www.liberata.com
Liberata is committed to encouraging equality, diversity and inclusion whilst promoting talent; not just in our recruitment practices, but ensuring that all individuals have the opportunity to reach their potential.
Job Types: Full-time, Permanent
Salary: £21,050.00 per year
Benefits:
- Company pension
- Employee discount
- Health & wellbeing programme
- Referral programme
- Sick pay
- Work from home
Schedule:
- Monday to Friday
Application question(s):
- Do you have any criminal convictions which are not regarded as spent under the Rehabilitation of Offenders Act 1974?
Education:
- GCSE or equivalent (preferred)
Experience:
- meeting targets and developing own performance: 1 year (preferred)
- Customer service: 1 year (preferred)
- using various IT Systems and Microsoft packages: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: Remote
Application deadline: 18/08/2023
Reference ID: 00549
