Bench Officer London, England
Job description
Location: London, Greater London
A fantastic Opportunity has arisen within Bidvest Noonan for Security Bench Officers, who will work at our sites in London.
You must be able to demonstrate and deliver high quality guarding and excellent customer service to both our clients and service users.
We require Officers to be SIA licenced.
About the Role:
Our security role isn’t for the faint hearted, it beaks the norm and requires a unique person to drive this service, represent a globally recognised brand and lead an empowered, professional and energetic team across the entire estate. Think security meets a host mentality.
Battersea is all about people and this position will be paving the way for personality, punctuality and vigour.
Duties:
- Engage with all visitors, guests and staff of the estate and its accompanying buildings
- Exhibit excellent, “five-star” customer service at all times in all interactions
- Ensure they are patrolling or on post at the correct times
- Ensure all equipment is serviceable being used correctly and in good working order
- Ensure all instructions, both written and verbal are adhered to
- Be correctly dressed and briefed to their duty
- Carry a radio always whilst on duty
- Have read and understood the assignment instructions
- Assist in the event of evacuations, liaison with emergency responders
- Have their SIA license and company identification with them and displayed always
- Direct visitors to the correct buildings, receptions or outlets on the estate
- Complete external patrols to a high standard ensuring patrol system is used
- Complete DOB books, maintenance and accident books
- Ensure the smooth flow of traffic around the estate
- Support the building security teams in emergency situations
- Report security or safety issues to the Duty Shift Manager
- Deal with conflict in an appropriate manner if required
- To have awareness of the client’s business and brands
- Vehicle checking and searching as and when required
- Follow all reasonable requests from the Controller, Duty Shift Manager, Head of Security or any member of the Security Team
- To be on post, on time as dictated by duty rota or as instructed by Duty Shift Manager or above
About You:
To be successful in this role you will hold a valid SIA Licence and have a good level of English both written and spoken. You will also need to be customer focused with the ability to remain calm in emergencies and dealing with customers. The ability to work in a team is also essential, along with the ability to work unsupervised.
Additionally, you will have a competent level of IT skills. Previous security experience would also be beneficial.
Security Officer Benefits:
· Full uniform supplied
· Paid holidays
· Pension plan
· On-going training
· Progression opportunities
· WRKIT Employee Benefits Platform which give you access to savings at big retailers via
· Discounts/Cash back and Shopping Cards
Job Type: Full-time
Salary: £11.95 per hour
Schedule:
- 12 hour shift
Experience:
- security: 1 year (required)
Licence/Certification:
- SIA (required)
Work Location: One location
