Behavioural Scientist Bristol, England
Lloyds Banking Group
Full Time
Bristol, England
45054 - 50060 GBP ANNUAL Today
Job description
End Date
Tuesday 27 June 2023
Salary Range
£45,054 - £50,060Agile Working Options
Job Description Summary
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Job Description
Behavioural Scientist
Salary: £45-55K
Location: Bristol (or London)
Location: Bristol (or London)
Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.
About this opportunity
Our Behavioural Science group are a small but diverse team embedded within the bank’s Data Science team. We focus on decision-making and behaviours, building state-of-the art behavioural insights and rigorous quantitative research methods, to add customer value and resolve business problems.
Our Behavioural Science group are a small but diverse team embedded within the bank’s Data Science team. We focus on decision-making and behaviours, building state-of-the art behavioural insights and rigorous quantitative research methods, to add customer value and resolve business problems.
We’re looking for a Behavioural Scientist to join our team! This is a technical role designing and testing solutions to major challenges faced by the bank. You'll run large and impactful quantitative experiments, such as using digital A/B testing, personalisation and analytics platforms.
You’ll contribute to the accumulation of evidence base to help make informed business decisions that will truly make a difference for the business and our customers
In collaboration with other behavioural scientists, you’ll generate reusable knowledge, processes and methodologies to help drive the team’s efficiency, scope and growth.
About Us
Lloyds Banking Group is the UK’s leading bank with over 30m customers and its biggest digital bank, with over 13 million active online customers. We’ve placed an ambitious transformation programme and a multi-channel approach to banking at the heart of our strategy to be the best bank for customers, backed by significant investment in our platforms and people over the next three years.
Lloyds Banking Group is the UK’s leading bank with over 30m customers and its biggest digital bank, with over 13 million active online customers. We’ve placed an ambitious transformation programme and a multi-channel approach to banking at the heart of our strategy to be the best bank for customers, backed by significant investment in our platforms and people over the next three years.
Our goal is to transform the experience for customers and colleagues through digitisation, data and analytics-driven approaches. A strong understanding of customer behaviour plays a crucial role in this transformation.
We're creating vast data lakes to understand how our customers behave and what they demand, and are establishing environments to refine our solutions through live experiments. All of this enables us to meet the personalised banking needs of an increasingly digital society. We've set up a dedicated multi-disciplinary team of behavioural scientists that combines behavioural insights with data, in order to create entirely new opportunities for our customers and colleagues.
What you’ll need
- A creative and ambitious mind-set
- Previous experience with front-end web-development - For example; building dynamic webpages with vanilla HTML, CSS, Javascript, Typescript, and particularly Object component systems; working with common UI frameworks, e.g. Bootstrap, Tailwind)
- Alternatively, experience with independently building online experiments, for example Gorilla, PsychoPy, Pavlovia), including managing online participant panels (Prolific, MTurk)
- Understanding of the behavioural science literature based on professional exposure or academic study, for example psychology, behavioural economics, judgement and decision-making or consumer behaviour.
- Experience of quantitative research methods and statistical techniques as applied in the social sciences.
- An understanding of ethical and regulatory expectations in financial markets and an awareness of previous examples where these expectations have not been successfully met.
Other valuable skills you may bring:
- Previous experience working in the financial sector
- Experience running large and impactful quantitative experiments, such as using digital A/B testing, personalisation and analytics platforms.
- Experience applying behavioural insights and testing solutions to solve real-world problems, in business, public sector or academia.
- The ability to clearly explain behavioural science concepts to non-specialist audiences.
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- Share schemes
- Benefits you can adapt to your lifestyle, such as discounts on shopping
- 28 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Ready to start growing with purpose? Apply today
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
