Beauty Therapist The Langham
Job description
The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for a Beauty Therapist to join our talented Chuan Body + Soul team. In this role, you will provide treatments for clients, be passionate about health and wellbeing and driven by the desire to provide excellent service.
In the role of Beauty Therapist, your key focus will be to:
• Extend a welcoming experience for our clients
• Carry out a variety of treatments
• Follow Forbes and brand standards
• Be fully aware of treatment menus and product knowledge
• Assess guest needs through thorough consultation prior to treatment
• Adhere to the operating procedures of Chuan Body + Soul
• Promote spa and body care products
• Ensure all treatment rooms are set up according to standards prior to the treatment
• Maintain clear lines of communication within the Spa and hotel in general
Do you have? -
• Experience in a similar position and environment with a firm understanding of excellence in customer service
• Spa/Beauty qualification at NVQ Level 2 or equivalent (a professional background in beauty therapy and a Spa/Beauty qualification in CIDESCO/CIBTAC/ITEC/ NVQ/ VTCT is desirable)
• Certification in beauty and massage therapy is essential
• Knowledge of products lines including Kerstin Florian, Jacqueline Piotaz, OTO, Zelens is desirable, but not essential as training will be provided
• Excellent communication and interpersonal skills
• Warm and caring attitude towards the health and well-being of clients
• The drive to work towards targets in treatment and retail
• The ability to work well in a team
• Good time management skills
