Job description
Bar Staff (Casual)
Are you looking for casual work alongside your studies or extra income top up ?
We are the Team behind the Team striving to create champions on and off the field.
Who we are:
Ashton Gate Stadium is a unique sports and entertainment business with the core aim of providing integral support services to ensure the sustainability of Stephen Lansdown’s sporting group of companies which includes Bristol Sport, Bristol City, Bristol Bears, Bristol Flyers Basketball and each of their respective community charities.
Who we are looking for:
Are you someone who thrives in a busy environment who wants to enjoy their job and be excited to go to work each day ?
Are you honest, ambitious and looking for a collaborative team within a progressive company to be part of? Are you a maverick who is bold and proud to be different? We’d like you to join our hardworking hospitality bar team as a Casual Bar tender .
It would be great if you have you have full knowledge of beverages, including spirits, beers, wine & ciders and you can consistently deliver our premium product whilst promoting an energetic culture.
What you’ll be doing / a day in the life:
Serve a range of beverages and offer positive and friendly customer service on an assigned Bar within the stadium from the Hospitality Boxes / Lansdown Restaurant/ Sports bar/ Players lounge or Heineken restaurant
֍ Creating & mixing beverages using an extensive range of ingredients
֍ Taking beverage orders from customers or waiting staff and serving drinks as requested ensuring full attention to detail
֍ Assessing customer preferences and making drink recommendations
֍ Making payment transactions and confident in using the POS System maintaining bar tabs
֍ Checking identification to verify legal age requirements for all customers
֍ Keeping a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories
֍ Cleaning the bar, tables, chairs, and work area to maintain a clean environment
֍ Deliver a consistently high level of customer service whilst maintaining hygiene standards
֍ Serving guests a selection of draught beers, wines and spirits
֍ Able to keep an accurate record of any wastage.
֍ Always follow all bar Stadium operational standards and Health and safety procedure
What we are offering :
Role: Bar Tender
Hours / Contract: Casual - Match days & Events
Salary: £9.59 per hour (£10.75 inc holiday pay)
Location: Ashton Gate Stadium, Ashton Road Bristol BS3 2EJ
The role is offered on a casual basis. Shifts will be available of ad-hoc basis for Match days and Events.
- Shifts available are predominantly evenings and weekends with some adhoc events in the day time
- Must be aged 18+ due to serving alcohol and environment
We are committed to the principle of equal opportunity and its policies for recruitment, selection, training, development and promotion.
Job Types: Part-time, Zero hours contract
Salary: £9.59 per hour
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Weekend availability
Application question(s):
- Please give an example of when you have gone above and beyond to offer excellent customer service
- Explain how you dealt with a difficult customer or complaint and how it was resolved.
- Why do you want to work at Ashton Gate Stadium ?
- Describe world class customer service
Work Location: One location