Job description
We are looking for someone to work full time hours over 5-6 days a week. Hours can be flexible week by week, but must include either a Saturday or Sunday. Ideally be able to work long term!
Love Brownies is a rapidly expanding chocolate brownie business based in Yorkshire with cafés and shops opening across the UK. We have an exciting new opportunity for a friendly and hardworking Café Assistant to join the existing team.
As a Café Assistant, the ideal candidate will have lots of energy, positivity and have excellent customer service skills.
Main purpose of the role:
Love Brownies is about creating a memorable experience. You will be part of a team to cover the cafe seven days a week, to provide beverages, breakfasts and lunches, and of course, make sure that our customers leave with a smile on their face! Full training will be provided.
General responsibilities but not limited to:-
- Preparing and serving hot and cold drinks such as coffee, tea, and speciality beverages for customers.
- Preparing and serving our food menu to customers.
- Adherence to food safety procedures at all times.
- Receiving and distributing stock supplies.
- Receiving and processing customer payments.
- Resolve customer complaints quickly and efficiently as they arise.
Experience & skills
- Ideally have previous barista experience and know how to make espresso drinks.
- Be well organised and motivated and must have a real passion for customer service.
- Must work well under pressure with the ability to multi-task.
- Good face to face communication skills – be positive and approachable.
- Team player qualities.
To apply for this role, please apply with an up-to-date CV, as well as letting us know your availability. We look forward to hearing from you.
Job Types: Full-time, Part-time, Permanent
Part-time hours: 40 per week
Salary: From £9.00 per hour
Benefits:
- Casual dress
- Discounted or free food
- Employee discount
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Canterbury CT1 2SJ: reliably commute or plan to relocate before starting work (required)
Experience:
- Barista experience: 1 year (preferred)
- Hospitality: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: In person