Starbucks Barista/Cashier

Duties:

Working under the direction of the Starbucks Supervisor the Starbucks Barista Cashier will contribute to the effective operation of the VIU Starbucks store and promote the sale of products and services. Starbucks standards of quality and customer service will be upheld at all times. This is a fast-paced, high-volume operation.

The Barista Cashier will prepare and serve food products including specialty drinks, hot sandwiches, pastries, cold drinks, snacks ensuring quality standards are maintained. The incumbent assists in maintaining a high standard of cleanliness in the day-to-day operations that meets or exceeds FoodSafe and health authority standards. The Barista Cashier will operate the POS system and related equipment to process sales in a fast and accurate manner. Process all forms of payment including cash, credit, debit, gift cards, and Starbucks Cards. Balance cash drawer at the end of shifts. Count and receive merchandise. Identify out of stock or low stock product. Stock shelves, and set up merchandising programs as required. Develop and maintain excellent product knowledge by gaining familiarity with products and product lines. Effectively communicate between shifts to ensure a smooth transition of operations. Participate in the opening and closing procedures. Participate in year-end inventory counts.

Answer customer enquiries and concerns escalating to the Supervisor when appropriate. Act as an ambassador for Ancillary Services on campus. Adhere to the Starbucks dress code and personal appearance guidelines.

Required Qualifications:

Grade 12 completion, current FoodSafe I, and minimum one year of experience in a food services. A combination of education and experience may be considered.

Experience operating a POS system with accurate cash handling and end-of-day float balancing experience. Current experience working in a specialty coffee shop as well as Barista training. Proven ability to deliver outstanding customer service. Proven ability to work well under pressure and work effectively in a team or individually. Excellent interpersonal and organizations skills. Excellent communication skills in person, by phone or online. Must be punctual, dependable and flexible to work evenings and weekends as required. Ability to work under pressure and take initiative in a fast paced environment while demonstrating a positive attitude.

These positions are eligible for the tuition waiver program and to apply to the CUPE Learning and Development program.

VIU is pleased to offer eligible employees a comprehensive benefit plan; ample paid holiday time; professional development opportunities and a desirable pension plan. As part of the VIU campus community, our employees work with supportive colleagues within an encouraging environment and are provided with the tools and training that promote learning and development. The perks of VIU employment are multiple, and include well-being initiatives and services, strategic discounts, and flexible work opportunities.

Note:

• Short-listed candidates must provide original transcripts, or applicable original certifications at time of interview.
• All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Vancouver Island University (VIU) is collectively committed to building and sustaining a diverse and inclusive working and learning environment for faculty, staff, and students. In our journey towards greater diversity, we invite applications from members of equity-seeking communities including women, racialized and Indigenous persons, persons with disabilities, persons of all gender identities and sexual orientations who bring value to the VIU community through their lived experiences. We encourage members of all equity-seeking groups to self-identify within their application cover letter. When a candidate voluntarily discloses this information in their cover letter, the information will be used only for the fulfillment of the career opportunity. Disclosure and/or self-identification with an equity-seeking group will not lead to advantageous treatment of a candidate who is not qualified.