Job description

WHO WE ARE:

Chatime is recognized as one of the finest tea cafes in the city with over 1000 retail outlets in Taiwan, Canada, USA and 13 other countries. Our motto is "Good Tea, Good Time".

Good tea refers to our high standards of brewing tea, preparing toppings, and maintaining a high attention to detail with all other ingredients that go into shaking up a good cup of tea. We have over 35 locations in Ontario and are proud to claim that customers can visit any of those stores and receive the exact same drink.

Good time describes how we want to create a space where customers can be comfortable both physically and mentally. We focus on both providing excellent customer service and a clean environment to relax, study or meet up with friends. By striving to maintain our status as the industry leader and we always want to be the first choice in our tea drinking customers' minds.

WHO WE ARE LOOKING FOR:

We are currently hiring a full time Tea'rista / Team Associate at our Castlemore location in Markham. We are looking for enthusiastic, motivated & passionate people to join our team! We strive to attract employees who have an enthusiasm and passion for enthusiastic customer service and great drinks!

Having experience working with customer service, fast paced environment, food and beverage experience is an asset but not a requirement. Functions of this job entail cash handling at the POS, customer service, sales & daily routine cleanliness & maintenance, tea and drink preparation and various other duties required in a cafe.

STORE LOCATION: 9850 Markham Rd, Markham ON L6E0H7

KEY QUALIFICATIONS:

• Provide exceptional customer service for all patrons;
• Prepare drinks, teas, and toppings;
• Routine cleaning, dish washing, maintenance;
• Operate the Point of Sale and safely handle cash;
• Communicate and work effectively in a team environment;
• Maintain safe and healthy work environment by following company standard operating procedures (SOPs)
• Perform various cafe duties as required.

RESPONSIBILITIES:

• Process cash, debit and credit card payments
• Drink preparation
• Routine cleaning & maintenance
• Various cafe duties
• Possible lifting of up to 25 kg

REQUIRED EDUCATION:

• High school graduate or equivalent
• Food handler and First Aid certification considered an asset but not required

OPERATING HOURS AND REQUIRED AVAILABILITY:

• The ideal candidates should have an open availability, full-time, 4 to 5 days/week. Schedule will vary from term to term and will include both daytime and evening shifts for a total of 40 hours a week. Flexibility will be required.
• Opening shifts can be starting as early as 9:30am. Closing shifts can end as late as 1am.

If you are interested in joining our Chatime Castlemore family, please apply through Indeed and send us your resume. Only shortlisted applicants will be contacted for an interview. Thank you!

Job Type: Full-time

Salary: From $15.50 per hour

Benefits:

• Discounted or free food
• On-site parking

Schedule:

• Holidays
• Monday to Friday
• Weekend availability

Application question(s):

• Are you interested in part-time or full-time position? If part-time, please provide your full availability.

Experience:

• Customer service: 1 year (preferred)

Work Location: In person