Bar Waiter/Waitress Manchester, England
Job description
Dakota Hotel based in Manchester city centre are seeking an outgoing individual with waiting experience for the role of Bar Waiter / Waitress to deliver exceptional service to our guests.
We are centrally located in the Piccadilly Basin, situated on Ducie Street, close to Piccadilly Station ideally located for public transport users. We are home to 137 luxury bedrooms, including 27 suites - the most in the city, a destination cocktail bar with champagne room, and a brasserie style grill with private dining rooms as well as a spectacular terrace.
CONTRACT AND REWARDS
The role carries a permanent full time contract of 40 hours per week and typical shifts will be evenings and weekends. Earnings are £11.75 per hour, paid weekly, equivalent to a minimum gross salary of £23,000 per annum.
Our brand has been voted within the top 15 hospitality employers of the year for the past three years, and our HR Team won ‘People Team of the Year’ 2022, so we must be doing something right! In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:
–40 per cent off stays at any Dakota
–25 per cent off drinks and dining at any Dakota
–Access to our Employee Assistance Program which includes
- free private mental health support and counselling sessions
- video GP consultations and private prescription services
- online fitness resources
- access to the Smart Spending App to enjoy shopping discounts
–Access to the My Mind Pal app
–Support from our inhouse Mental Health Champions
–Additional holiday day on the first anniversary of your employment.
–Family-friendly flexible working options
–Meals on duty and uniforming
–£150 bonus to recommend a friend to join our team
–£10 bonus every time you are mentioned on Trip Advisor
–Free bi-annual eye testing for users of display screen equipment
–Accredited, certified compliance training given on employment such as in Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety
–Access to a suite of external, certified resources via our Learning Management System
–Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
–Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships
Full terms on our benefits can be found in our Handbook.
ABOUT DAKOTA HOTELS
Dakota is a growing UK-based lifestyle brand with five locations, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, and Manchester.
Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards.
PRIMARY ROLE RESPONSIBILITIES
- Working within the Bar, provide table service, taking guest orders, and running trays of food and drinks to guest tables.
- Provide the highest levels of guest service, offering personalised drinks recommendations and making genuine conversation to get to know our guests.
- Work closely with the Restaurant and Reception team to ensure the effective flow of communication.
- To have a comprehensive knowledge of food and beverage menu options to be able to offer guests recommendations, including understanding the allergens present.
APPLICANT REQUIREMENTS
The successful applicant will have/be:
- At least 1 year working experience, ideally in a hospitality environment.
- Having previous waiting or coffee shop experience is strongly preferred.
- Be an outgoing personality with effective communication skills.
- Ability to work at pace and be physically active for the duration of your shift.
- Willing and able to pour, serve and sell alcohol.
- An enthusiastic individual who will promote our culture of positivity.
- Be task oriented with a great pride for the work they do and attention to detail.
- Flexible with shift patterns and available around the needs of our business.
- Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.
APPLY
To apply, please send us your up to date CV.
For more information on our luxury hotel, please visit us on our social pages linked above.
