Job description
Job description
Oceana Hotels & Restaurants is a group of unique Resort Properties in Bournemouth, UK. Oceana Hotels are growing and leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels in Bournemouth. Oceana Hotels are dedicated to continuing its tradition of providing exceptional guest experiences across Europe region. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.
Job brief
Applicants have to be of a very high standard, have experience, smart, stylish, honest and able to speak fluent English. You will be working with a dedicated and passionate team of professionals.
Hours are flexible but will include weekends, nights and days and all holiday weeks all year around.
Responsibilities
- Assess guests' needs and preferences and make recommendations
- Check guests’ identification and confirm it meets legal drinking age
- Stay guest focused and nurture an excellent guest experience
- Comply with all food and beverage regulations
- To undertake inter departmental duties within the Restaurant and Bar
- Engage positively and professionally with all in house guests and visitors.
- Prepare Restaurant for service including cleaning and linen preparation, silver polishing, table-top preparations, mis-en-place tasks and Restaurant stills preparation.
- To check all glasses, crockery and other items before putting them in use. To be responsibly minded for the breakage and loss of such items.
- To have a clear understanding of all menu items and preparation methods.
- To ensure that all food and drink items are served at the correct times and with the correct procedures under direction from the Restaurant Manager.
- To listen to guest concerns, rectify where possible and escalate, if necessary, in a timely and discreet fashion.
Requirements
- Resume and proven working experience as a Bar/ Server
- Excellent knowledge of in mixing, garnishing and serving drinks
- Positive attitude and excellent communication skills
- Ability to keep the bar organized, stocked and clean
- Have a legal right to work in the UK
Benefits
- Attractive Salary
- Excellent training and development opportunities
- Meals at duty and uniform provided as per company policy
- Excellent career progression opportunities within a successful growing business
- Discounts on Oceana Day Spa, overnight stays and dinning across the Oceana Hotels Group
Job Type: Part-time
Part-time hours: 40 per week
Salary: Up to £10.50 per hour
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Bournemouth: reliably commute or plan to relocate before starting work (required)
Work Location: In person