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JOB DESCRIPTION

Job Title: Part-Time Bar and Catering Assistant

Reports to: Bar & Catering Manager or Club General Manager

Job Purpose:

· To deliver excellent service to members, customers and maximise bar & Catering income day to day and at events

· To present a positive image of the organisation by being polite, friendly and helpful to all members & visitors.

Bar & Catering team members are specifically responsible for delivering daily and event-based bar and catering service by setting up the bars day to day and during events, dealing with a wide range of members, customers and functions.

Events:

1. To set up bars and catering day to day and for events.

2. Ensure that licensing objectives are upheld

3. Maintaining a smart appearance, following uniform regulations (uniform supplied).

4. Establishing customer requirements and dispensing beverages/ snacks promptly and efficiently.

5. Informing members customers of additional bar services such as food, advising members & customers of daily specials, resolving minor queries and customer complaints.

6. To have sufficient product knowledge to ensure members & customers are helped with their order.

7. To follow the correct opening and closing procedures as set out by your line manager

8. Cash handling, counting floats and using tills responsibly.

9. To be fully aware of the company and personal responsibilities with regards to licensing legislation.

10. Cleaning/ tidying of bar and catering areas, including the kitchen, bar counter, cellar, dry stores, clubhouse chairs, tables and flooring.

11. Reporting maintenance issues through your line manager.

Sherborne Golf Club

Person Specification: Bar & Catering Team Member

A confident and experienced individual with excellent customer service skills .

ESSENTIAL CRITERIA

·Sense of Humour and able to work in a team

· Experience preferred, but full training will given

Work related experience:

• confident in communicating with a wide variety of people
• Willingness to deliver excellent service to customers

Disposition:

· flexible attitude and willingness to work as part of a team

· ability to work well under pressure in a busy environment

· ability to use initiative

· willingness to work as and when required

OUTLINE TERMS AND CONDITIONS - Casual

Hours: zero hours basis. Weekend shift patterns will vary.

Contract Term: Casual

Salary: minimum £10.00 per hour

Job Type: Part-time

Pay: £10.00-£10.50 per hour

Benefits:

• Company events
• Company pension
• Employee discount
• Flexitime

Supplemental pay types:

• Tips

COVID-19 considerations:
Covid-19 screens in place with members and visitors encouraged to ware face masks

Experience:

• catering: 1 year (preferred)

Work Location: One location

Expected start date: 13/03/2023