Bar Attendant Bournemouth, England
Job description
Who We Are
We are Accor – Traditional Hospitality and Beyond
We are a worldwide augmented hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limit.
Building on the strength of our teams and our strong holistic ecosystem of brands & solutions, we are breaking new ground to shape the hospitality of tomorrow and inspire new ways to experience the world.
Job Purpose
Bar Attendants are the public face of a hotel and contribute to the guests’ enjoyment of their hotel stay experience. They are responsible to serve the guests in accordance with standards laid down.
Main Duties and Responsibilities
· Knowledge on preparation and service of drinks as per the menu/product lists.
· Make sure that the service area is laid down as per standard.
· Tables are set and cleared on time as per company standards.
· Provide attentive service during the meal and look for special requests.
· Assist in the general cleaning of your working areas
· Take every opportunity to upsell
· Practice the correct and safe of all in house equipment.
· Fully aware of and strictly adhere to security procedures laid down
· Maintain the grooming standards.
· Fully aware of the current liquor licensing law.
· Attend training when required.
· Fully aware of and adhere to Health and Safety, Fire and Bomb threat procedures as laid down by the hotel and Company.
· Report all damage, hazards and wear and tear occurring within your areas of work.
· Fully aware of hotel activities and facilities.
Key Skills / Experience Requirements
- Proven skillset in using tills.
- Good at cash handling.
- Problem-solving abilities
- Knowledge in usage of coffee machines.
- Strong communication and interpersonal skills
- Excellent customer service skills
- Flexibility and the ability to respond appropriately to changing situations.
- Discretion and sensitivity
- The ability to maintain professional standards under pressure.
- Strong IT skills.
- Excellent administration and organisational skills
Benefits
Besides working daily with this amazing team :-) your benefits will include:
- 28 days paid holiday (pro-rata), inclusive of bank holidays.
- Enjoy the Benefits of ALL Heartist Card from day one - including discount accommodation, FREE bonus breaks, and discounts on the Eurostar and car hire.
- Company pension
- Continuous learning and development opportunities
- Full time contract
Additional Information
If you have not heard back from us within 28 days of your application, then it has not been successful on this occasion but please do consider applying for future department/business vacancies.
Job Type: Full-time
Salary: £9.00-£11.00 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
Schedule:
- Weekend availability
Work Location: In person
