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HARD ROCK INTERNATIONAL JOB DESCRIPTION: BARTENDER

Come join our band!

Do you know how to make amazing cocktails with all the creative flair in the world?

Do you LOVE talking to people, are you outgoing and have a love for music?

Part-time positions only, starting wage of £9.18/£9.50 rising to £9.75 upon successful completion of 3-month probation period plus a share of the servers' cash tips.

Hard Rock Cafe Newcastle are on the lookout for new members of the band, and we want YOU to audition!

To apply for a bartender position, please provide your CV and short covering letter

POSITION TITLE: Bartender

REPORTS TO: Department Manager and/or General Manager

DIRECT REPORTS: Bar Manager

POSITION SUMMARY

The Bartender is the steppingstone…the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart).

PRIMARY RESPONSIBILITIES

· Making drinks to spec recipe. · Demonstrating responsible alcohol service. · Serving food. · Handling cash & other forms of payment. · Making proficient sales transactions - using a point-of-sale system. · Properly checking I.D.s – for guests who appear to be under the legal drinking age · Maintaining proper cash drawer balances. · Directing guests to areas/restrooms. · Demonstrating impeccable product knowledge. · Suggestive selling - using proven techniques. · Maintaining a clean and organized bar area. · Maintaining proper product pars – through bar pulls & inventories. · Stocking liquor, beer, wine, and glassware throughout the shift. · Properly labelling, dating, covering, and refrigerating prepped items for the bar. · Maintaining a proper 3-compartment sink – properly sanitizing equipment, utensils, and glassware. · Performing opening, closing & side duties – setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc. · Answering questions - accurately and politely. · Creating memorable experiences. · Entertaining guests to create “Raving Fans.” This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

REQUIREMENTS EXPERIENCE, EDUCATION, AND CERTIFICATIONS

· High School diploma or equivalent. · 2 plus years of high-volume bartending experience is required. · In some regions, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers’ card

SKILLS

· Remaining calm in a hectic, fast-paced atmosphere. · Demonstrating a high level of organization, attention-to-detail, and a sense-of-urgency. · Displaying a positive and outwardly friendly attitude toward guests.

PHYSICAL DEMANDS

· Ability to move throughout the cafe (standing, walking, kneeling, bending) for extended periods of time. · Ability to sit for extended periods of time. · Ability to make repeating movements of the arms, hands, and wrists. · Ability to express or exchange ideas verbally and perceive sound by ear. · Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. · Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. · Ability to turn or twist body parts in a circular motion. · Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. · Ability to travel via auto or airplane for long periods of time.

ADDITIONAL REQUIREMENTS

· Must be the minimum legal age to be employed. · In some regions, a legal minimum age is required to serve alcohol – check with the person interviewing you to ensure you meet these requirements. · Follows all food safety & sanitation procedures. · Practicing all general safety standards. · Performing duties which require bending & reaching. · Maintaining a well-groomed appearance (“having a plan”). · Following all uniform guidelines. · Practicing all safety & sanitation standards. · Recycling products, where possible. · Maintaining HRC’s 5 core Values and Mission Statement.

Be sure to include your desired position in the title. e.g. John Smith – Server

Due to the high amounts of CV’s we will not be able to respond to everyone.

If you do not receive any feedback within 3 weeks, please assume that all positions have been filled.

'
Work Remotely

• No

Job Types: Part-time, Permanent, Zero hours contract
Part-time hours: 10-24 per week

Salary: £9.18-£9.75 per hour

Benefits:

• Discounted or free food
• Employee discount
• Store discount

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Night shift
• Weekend availability

Supplemental pay types:

• Tips

COVID-19 considerations:
We are ensuring all precautions are taken and in place to make sure the safety of our team and our guests is a priority.

Experience:

• Hospitality: 1 year (required)
• Customer Service: 1 year (preferred)
• Bartending: 1 year (required)

Shift availability:

• Day shift (preferred)
• Night shift (required)

Work Location: One location

Application deadline: 12/03/2023
Reference ID: BAR220223A