Bar Assistant Llandudno, Wales
Job description
Who are we?
Coast Country Hotel Collection is a family of 37 hotels in the UK, operated by Bespoke Hotels, the UK’s largest independent hotel group.
Join our exceptional team
We are currently looking for exceptional people to join our team and have a great opportunity for a Bar Assistant.
As a Bar assistant you will be expected to assist with the operation of the bar areas, ensuring a high level of service Is consistently offered to all guests.
The ideal candidate must provide excellent customer service and have a good knowledge of cocktails, wine and beverages. Experience in a similar position is advantageous however, not essential.
Direct experience with hotel businesses is not required, though some knowledge of the industry would be beneficial, as would experience working with restaurants, bars, or events-based sites across both desktop and mobile. The ideal candidate would be both resourceful, efficient, and with an outstanding eye for detail.
Key Responsibilities of the role:
- Supports the smooth running of the food beverage department, where all aspects of the guest food beverage service experience are delivered to the highest levels
- Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
- Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
- Delivers on departmental plans and objectives, where hotel initiatives targets are achieved
- Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
- Builds and maintains effective working relationships whilst promoting the company culture and values.
- Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Requirements of the role:
- Experience in food beverage service beneficial but not essential
- Hands-on approach with a can-do work style
- Commitment to delivering exceptional guest service with a passion for the hospitality industry
- Ability to find creative solutions taking ownership for duties and tasks assigned
- Personal integrity, with the ability to work in an environment that demands excellence
- Strong communication skills
What do we offer?
- Competitive salary
- Excellent on-going support, training and development
- 28 days holiday including Bank Holidays per annum
- Instant access to Perkbox; giving you 24/7 access to more than 250 perks, including free drinks, cinema tickets, shopping discounts, online GP appointments, fitness classes, learning courses and much more
- Stakeholder Pension entitlement
- Discounted hotel room rates for you, your friends and family across all UK Bespoke Hotels
- Food and Beverage discounts at all our hotels
- On-going incentives and rewards
- Opportunities to move between hotels and grow with the group
- Meals on duty
More about us:
Coast Country Hotel Collection is unpretentious and welcoming, our locations are by the sea, in the heart of the country, in pretty villages and in vibrant towns. The brand reflects the best of British – fun, interesting, historic locations; simple, comfortable facilities; warm and friendly hospitality; fun and happy times. And our people embody these brand values.
About Us
Pack your swimming costume, your walking boots, a picnic basket and a bundle of energy, because wherever you turn in North Wales, there are fun things to try and new adventures to be experienced - and our seafront Llandudno hotel is perfectly positioned for you to try it all.
The Marine Hotel's beautiful architecture is perfectly in-keeping with the other Victorian and Edwardian seafront hotels in Llandudno. While the hotel itself offers plenty of comfort and amenities alongside exceptional service, it's also ideally located at the heart of the promenade. There is so much to see and do within walking distance; catch the tram up the Great Orme for one of the best views in Wales, or the Ffestiniog Railway to see more of Snowdonia, relax on the beach and stroll along the pier.
