Bar and Waiting Team Member Remote
Job description
Hotel Receptionist Vacancy - Wilmslow - 20-30 hours per week - Up to £10.42 per hour
Are you looking for that next opportunity in Hospitality? Are you friendly, customer focused and love working within a great team? Then this may be just the right role for you!
What we offer our Hotel Receptionists:
- Competitive pay - up to £10.42 per hour plus gratuities
- Profit share
- Discount in all our pubs and hotels
- Amazing progression opportunities
- Access to our employee assistance programme
About the Hotel ReceptionTeam Member role:
The Stanneylands Hotel has an exciting opportunity for a full-time Hotel Reception Team Member to join the Front of House team. As a Hotel Reception Team Member you will be the first face to greet our guests and give them a great impression of our amazing Hotel. Dealing with our guests on a daily basis and supporting the Management team, you’ll be an expert in communication and know how to work well as part of a team.
Responsibilities:
- Meet and greet guests and visitors to the Hotel
- Manage face to face, on line and telephone bookings
- Check all reservations and room allocations
- Handle guest queries and requirements
- Check guests in and out of the Hotel
- Prepare restaurant reservations
- Maintain occupancy levels on the computer system
- Manage the computer system including room rates and changes
- Deal with customer requirements, complaints and service issues
- Handle cash and card payments
- Ensure a safe environment in which to work; report any hazard or maintenance defects immediately
- Maintain a high standard of personal appearance
Where you will be working:
The Anglesey Arms Hotel offers a warm welcoming atmosphere with home cooked food and real ales. Supremely situated in the most prime of locations in Menai Bridge; we’re the first building to greet you as you enter the Isle of Anglesey. We’re a friendly pub, which serves great food, supporting a number of local producers and pride ourselves with sourcing locally where we can. We also have 16 spacious hotel rooms. You will be part of a large but close-knit team who pride themselves on providing excellent customer service and working hard together to deliver our high standards. In our most recent staff survey, 94% of the team surveyed would recommend The Anglesey Arms as a great place to work. We offer a number of training and development opportunities across all departments for those who are interested in learning all about Hospitality as a whole. Alongside all the normal stuff, you can expect fair pay, great times and loads of progression opportunities. You can apply via the website or, even better, drop in with your CV to say hi and meet your potential new work mates!
About JW Lees:
JW Lees is a sixth-generation family brewery company which was founded in 1828. Our six values are at the heart of everything we do:
- Proud - Savvy - Honest - Passionate - Personal - Together
