Job description
Job Details
Job Title
Bar and Waiting Person - Robinsons
Reference Number
BWS-4-20-215-01
Location
39-42 Great Victoria Street, Belfast, BT2 7BA
Contract Type
Part-Time Permanent
Closing Date
22/04/2023
Responsibilities
- To provide a high standard of customer service in the serving of food and drink
- To set up the bar counter and the food service area in the appropriate manner as per Company procedures
- To meet and greet customers, take food and drink orders and liase with all relevant personnel in ensuring the delivery of these orders to the customer
- To anticipate the needs of the customer and to ensure that the customer receives excellent customer service at all times
- To ensure that the food service and bar service areas meets the Company standard regarding cleanliness, health and safety
- To calculate the bills correctly and accept and verify various methods of payment
- To refill bar stock levels and ensure efficient bar stock including stock rotation
- To carry out end of shift duties according to Company procedures
- To carry out toilet checks on a regular basis
- To ensure that a high standard of personal hygiene and appearance is maintained at all times
- Any other duties relevant and related to the post
Educational qualifications
- Educated to secondary level standard
Skills and Experience
- A minimum of 6 months previous bar service experience is essential
- A minimum of 6 months previous foodservice experience is desirable
- A working knowledge of Micros is desirable
- The ideal candidate will be a team player, customer focused and enthusiastic, with the desire to ensure that our customers receive excellent service
- With excellent communication skills, the ideal candidate will be able to approach their work in a methodical and logical manner
Main Points of Contact – internal and external
- Customers
- Other staff in the premises
Other relevant information
- Flexible regarding hours of work
- Opportunity to work towards an NVQ Level 2 in Food & Beverage Service