Job description
We are now recruiting to expand our pool of staff and require experienced bar and cafe staff.
Please read and follow the instructions below if you are interested
Who are you?
As Bar/Café server of The Western and Café West & Sir Robert Peel in Leicester, you will have at least 2 years of hospitality and or/ bar experience. You will have the ambition and drive to want to develop your career to the next level. You will have hospitality ingrained in you which will include a passion for food and drink, an impressive need for ensuring outstanding guest experience every time, extremely high standards, and the drive to succeed.
Your communication skills will be your key asset, and you will use this to your advantage to engage our guests and encourage repeat customers. You will be responsible for working with the manager and business owners to continuously develop to the best of ability. In addition, you will have the opportunity to develop your own knowledge of how the hospitality industry operates to progress your career with us. With a bar, café, large garden, and in-house theatre (Upstairs at the Western) The Western and Café West offers the chance to gain experience of working in a developing business.
Your Responsibilities will include:
- Delivering excellent service to customers and creating positive relationships to ensure our core business continues to build.
- Welcoming guests into The Western and Café West and ensuring their visit exceeds expectations.
- To always present a positive image by being polite, friendly, and helpful to all customers.
- Communicating effectively with the other members of management and the kitchen.
- Being Health and Safety compliant at all times, including licencing obligations and food hygiene procedures.
- Working as part of a team to portray our strong ‘family business’ values.
The Bar/Café server is specifically responsible for delivering bar and café service, as well as dealing with a wide range of customers. Shift Patterns will vary, and location of work will be both the Sir Robert Peel on Jarrom St, and the Western and Café West on Western Road.
Unfortunately, this role is not suitable for those who do not reside in Leicester full-time. You must be available to work over the peak hospitality periods (e.g. Christmas, New Year, Easter, Match days and during the summer holiday period).
Who are we?
Here at The Western and Café West, we ensure that everyone is treated as an individual. We believe in getting the best out of our teams, and retaining a happy, motivated workforce. We always encourage you to follow your career aspirations with us by offering personalised progression plans and providing the developmental support you need to prosper in your career.
What we have to offer:
- Multi site operator – giving the opportunity to develop your skills and career at our two sites.
- The offer of real career progression for hardworking employees who are willing to learn and adapt to meet expectations.
- Great training that sets you up for success.
Schedule:
- As per business requirements. Part-time, permanent roles available.
Job Types: Full-time, Part-time, Permanent
Part-time hours: 12-25 per week
Salary: Up to £11.00 per hour
Day range:
- Holidays
- Monday to Friday
- Weekend availability
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Ability to commute/relocate:
- Leicester: reliably commute or plan to relocate before starting work (required)
Experience:
- Catering: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Bartending: 1 year (preferred)
Work Location: One location
Expected start date: 27/02/2023