Bank Switchboard Operator

Bank Switchboard Operator Wolverhampton, England

The Royal Wolverhampton NHS Trust
Full Time Wolverhampton, England 21730 - 23177 GBP ANNUAL Today
Job description

The Health Records Service has an exciting opportunity for some keen, enthusiastic staff members to join our busy Switchboard Bank on a permanent basis to cover sickness, annual leave and vacancy shifts working days/nights and/or weekends, therefore, flexibility is expected.

This role requires excellent verbal communication skills with staff, patients and relatives on a range of matters, either face to face or by telephone.

Typical shift patterns include:-

6am - 2pm, 2pm - 10pm, 8am - 4pm, 10am - 6pm, 10pm - 6am (Nights)

You must possess excellent communication skills and be able to deal with situations as they arise in a professional manner. Previous switchboard experience would be advantageous although not essential as full training would be given.

The Switchboard Operator position performs a key and vital role in the smooth running of the Royal Wolverhampton NHS Trust telephony service providing a helpful and professional service for the public and staff.

The post holder will be a member of the Switchboard team, providing an efficient 24/7 telephony service to New Cross Hospital, West Park & Cannock Hospital and Community areas. Calls are handled through a digital board which is windows based and handling on average 100+ calls an hour, prioritising, answering, and co-ordinating emergencies ie cardiac arrests and critical alarms all whilst maintaining professionalism.

Bank Switchboard Operator
The Royal Wolverhampton NHS Trust

www.nhs.uk
London, United Kingdom
Amanda Pritchard
$5 to $25 million (USD)
10000+ Employees
Government
Insurance Carriers
Insurance
1946
Related Jobs

All Related Listed jobs

Classroom Teaching Assistant
LTF Recruitment Birmingham, England 8 - 8.75 GBP HOURLY Today

Teaching assistants at school provide a range of classroom support which can include teaching groups of children under the direction of a teacher.

barista
J D Wetherspoon Burton upon Trent, England 21882 - GBP HOURLY Today

The ideal applicants

We`re looking for fun, enthusiastic, passionate people to join our hard-working teams. We recruit for personality and, as...

Alternatives Investment Analyst - Hedge Funds
M&G plc London, England 42779 - 51073 GBP ANNUAL Today

Work with the sales and marketing team on materials. Returns will be enhanced via accessing co-investments and opportunistically seeding new managers.

Customer Assistant
Morrisons Leeds, England 20580 - 21903 GBP ANNUAL Today

Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy.

Bar Staff
The Unicorn Plymouth, England 10.42 GBP HOURLY Today

Work with our team to create a friendly atmosphere our guests will love. Greet, serve and look after our guests ensuring they can't wait to come back.