Bank Night Concierge South Shields, England
Job description
Bank Night Concierge
St Aidans Road, South Shields
£10.20
Hours as and when required – covering shifts from 7.30pm – 3.30am
Do you need flexibility in the days you work? Our bank roles (sometimes referred to as “relief roles” in other companies) mean that you will be able to choose from available shifts and have the benefits of a consistent workplace combined with opportunity to build positive relationships with the individuals we support. However you aren’t guaranteed shifts every week as hours are worked as and when required.
We are seeking an experienced Bank Night Concierge to make a real difference to the lives of our residents. St Aidans Road provides support for people aged 18 and upwards who have been diagnosed with a mental health illness or personality disorder.
We provide a comprehensive induction programme as well as on-going training to develop new and existing skills and encourage progression. Sanctuary has their own Learning and Development Academy, who provide a wide range of training courses, open to all
Sanctuary also has a great employee Rewards scheme, where you will be able to receive a variety of discounts from major retailers.
If you want to make a real difference in people’s lives, this is a rewarding opportunity to come and work within an established and experienced team.
Read more about St Aidans Road here
The role of Bank Night Concierge will include:
- Being a first point of call to receive and direct all customer and client queries
- Going above and beyond to ensure an excellent service is provided to our clients
- Completing concierge checklists, feeding back information and completing incident reports if required
- Preparing communal areas for residents, including kitchens and bathrooms and ensuring that the security of service users is maintained
- Handling occasional emergency/challenging situations
- Health and safety responsibilities e.g. fire safety checks
- This role will include long periods of night and lone working
Skills and experiences:
- Previous experience of working within a similar role is required
- Experience of working with vulnerable adults and/or people with mental health needs would be advantageous
- Basic health and safety knowledge, with the ability to carry out minor repairs
- Basic health care and hygiene standards knowledge
- Friendly and approachable attitude with the ability to communicate and engage with our residents, visitors and colleagues
Why work for Sanctuary Supported Living?
We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.
We are a national organisation but we think locally. We support people through supported housing, move-on accommodation, CQC registered services, floating support and telecare services. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities, people with mental health needs and older people.
Ready to join Sanctuary Supported Living?
As part of our commitment to making Sanctuary Supported Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:
- Health and well-being plans
- A variety of online discounts and rewards from major retailers
- A wide range of learning and development opportunities
- £10.20
We are proud to support the Department of Health and Social Care’s #everydayisdifferent campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign click here
Closing Date: 6 March 2023
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our Twitter feed or search #LifeatSanctuary
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.
