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About the job
Job summary
At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.
We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.
Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.
HMRC’s Fraud Investigation Service (FIS) is responsible for the department’s civil and criminal investigations. FIS ensures that HMRC has an effective approach to tackling the most serious tax evasion and fraud. FIS is home to a wide range of people with a variety of skills and professional backgrounds – including accountants, criminal justice professionals, tax professionals to name but a few. We use a range of powers and approaches to protect funding for UK public services, investigating the most harmful tax cheats and ensuring nobody is beyond our reach.
The Economic Crime (EC) deputy directorate forms an integral part of the HMRC Serious Fraud Strategy. Working closely across the department and the wider Law Enforcement community, using specialist expertise and modern technology we put illicit finance at the centre of operations. Our teams tackle the financial aspects of cases that will ultimately deter, disrupt and remove assets from tax fraudsters.
In the UK, the Money Laundering Regulations require certain businesses to take steps to prevent or reduce the risk of money laundering through their business.
The Regulations specify 27 bodies as supervisors of specific industry sectors covered by the Regulations. Along with the Financial Conduct Authority, HMRC is one of the Economic Crime supervisors in the UK.
Economic Crime Supervision (ECS) is a unique aspect of HMRC activity. It involves the regulatory supervision and enforcement of legislation designed to reduce the risks of money
laundering and terrorist financing. This requires engagement with a unique set of customers, stakeholders and delivery partners.
HMRC currently have supervisory responsibility for; Money Service Businesses, Trust Company Service Providers, Accountancy Service Providers, High Value Dealers, Estate Agents, Bill Payment Service Providers, Art Dealers and Letting Agents
See what it’s like to work at HMRC: find out more about us or ask our colleagues a question. Questions relating to an individual application must be emailed as detailed later in this advert.
Job description
The role is part of our Authorisation function. We work with a range of colleagues across ECS and wider HMRC to ‘risk’ our businesses both pre-registration and post registration. The job holder will work as part of a team who are responsible for carrying out checks on individuals and businesses applying for registration under the Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017 (the Regulations), along with applying a programme of risk-based checks on the existing registered population and those who are acting in a regulated capacity without being registered under the Regulations.
As a caseworker, the jobholder will be expected to make considered decisions on applicant’s eligibility for registration and communicate these decisions to the applicants. The jobholder will undertake a range of duties which will include some / all of the following:
The primary role is to manage a personal case load of ECS Registration applications, liaising with our customers via e-mail, telephone and letter as required to ensure their compliance with Money Laundering Regulations.
Maintaining data held on the ECS Registration IT systems.
Based on information and intelligence held, the post holder is responsible for deciding if customers and businesses meet the criteria to be placed on/remain on HMRC’s ECS Register within strict time constraints.
Carry out a ‘Fit and Proper’ test / ‘Approval’ test (including criminality checks) on Responsible Persons / Businesses newly applying for registration under the Regulations and relay decisions to the relevant applicants;
Carry out checks on Responsible Persons holding a ‘Fit and Proper’ status as part of our developing retesting programme and relay decisions to the relevant applicants;
Analyse data generated from the digital application system and apply a risk-based approach in line with our compliance delivery programme;
Carry out checks on businesses who are undertaking regulated activity without being registered under the Regulations;
Apply relevant sanctions as appropriate including issuing penalties where the Regulations have not been complied with.
Person specification
Essential Criteria:
We are looking for staff who will uphold the Civil Service values and standards of behaviour and who:
- Are flexible, adaptive and can effectively plan to manage tight deadlines.
- Can demonstrate sound interpersonal, communication and relationship-building skills and thrive working as part of a team as well as working autonomously.
- Resilient and prepared to deal with challenge and/or confrontation.
- Due to the sensitive nature of the work, security check (SC) level of security clearance is required. Applicants without this level of clearance must be willing to undergo the necessary level of vetting and secure relevant clearances. If the relevant security clearance is not obtained, you may be asked to return to your previous role/business area.
Behaviours
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Delivering at Pace
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Generous annual leave
Team members that are moving offices as a result of the Locations Programme will be entitled to a Moves Adjustment Payment for three years where they incur additional costs. This is calculated based on the difference between the costs of travelling to and from the new and old office, over a weekly period. You will get more detail on this as part of targeted locations move communications.
Find more about HMRC benefits in 'Your little extras and big benefits handbook' for further information or visit Thinking of joining the Civil Service.
Things you need to know
Selection process details
As part of the application process, you will be asked to provide a 500 word personal statement outlining how you meet the essential criteria and what your experience can bring to this role. Further details around what this will entail are listed on the application form. The personal statement will be scored.
You will also be asked to provide a CV, covering your qualifications (250 words) and your career history (250 words). The CV is for information only and will not be scored.
Selection will be by paper sift of your personal statement, followed by an interview.
Candidates successful at sift will be invited to the next stage, which will consist of a blended interview where your Behaviours and Strengths will be assessed.
Sift and interview dates to be confirmed.
We reserve the right to raise the score required at any stage of the process in order to manage numbers.
A reserve list may be held for a period of up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.
Eligibility
To check that you are eligible to apply, review this eligibility information
Important information for existing HMRC contractual homeworkers:
This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need, so please review the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you are able to travel to.
Reasonable Adjustments
We want to make sure no one is put at a disadvantage during our recruitment process because of a disability, condition, or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a reasonable adjustment or a change to be made so that you can make your application, review this information on reasonable adjustments, and contact [email protected] as soon as possible.
Equality and Diversity
We’re committed to creating a great place to work for all our colleagues here at HMRC. We want everyone to feel valued, supported and comfortable being their true self at work.
We’re proud to be a diverse and inclusive employer, supporting social mobility by giving opportunities to people from all walks of life. We want to maximise the potential of everyone who chooses to work for us and offer a range of flexible working patterns and support. Our aim is to make a fulfilling career at HMRC accessible to you.
For more information on how we make this happen, review this information on our culture and values.
Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible after considering operational and customer service needs. We can’t guarantee that we can meet all requests to work flexibly, as agreement will be subject to business ability to accommodate, and any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.
The Civil Service runs a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Locations
HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.
Security Update
For more information on the level of security checks we will carry out, review this information on security checks
Additional Security Information
Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.
Further Information
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application/s will be withdrawn from the process.
Duplicate applications for the same vacancy will also be withdrawn.
Transferring into HMRC from Civil Service If you are currently working for an ‘Other Government Department’ (OGD) and would like to consider the impact on your pay when joining HMRC, please see the attached document "Combined T&C and OGD Pay English”, found at the bottom of this advert. Further information on staff transfers can be found on gov.uk
Problems during the application process
If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
If you think you’ve made a mistake on a submitted application (e.g. you’ve ticked the incorrect eligibility box), please contact [email protected] at least two working days before the vacancy closes. After this, we won’t be able to reopen your application.
Please use the subject line to insert appropriate wording e.g. Please re-open my application - 287204 & vacancy closing date 20.06.2023.
For reasonable adjustments queries or requests, please see details within reasonable adjustments section above.
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team