Job description
The following exciting opportunities are as a direct result of a large-scale ‘Strengthening Operational Structures’ transformation programme recently undertaken. The Programme has resulted in the development of a leadership framework that will facilitate improvements in clinical service delivery for patients within our community and support our objectives.
Birmingham Dental Hospital and Community Services has a fantastic opportunities for aDental Matronwho want to be a part of developing a new management team, focused on delivering safe, high-quality care in the community to adults and children across Birmingham.
It is important to us as a team that our management practice and delivery of care reflects the core values of our organisation and that we are caring, open, respectful, responsible, and inclusive and support the Division in being a ‘Great Place to Work’.
The post holder will; in support to the Group Clinical Manager and heads of services be responsible for the clinical operational management and clinical improvement of services listed in Appendix 1 adjoined to this job description.
The post holder will oversee the clinical effectiveness of the service(s) overseeing the Service(s) response to Complaints, Patient Experience and Staff Survey feedback. This information will be used by the post holder, in parallel with Incident, Safety, Safeguarding, ECI, clinical harms, outcomes from clinical forum, and in liaison with clinical colleagues to ensure the service delivers high quality and effective care.
The post holder will work in liaison with the Service Manager in rota management (including safe staffing), the delivery of activity against agreed activity plans, managing overall caseload and waiting time performance for service(s) listed in Appendix 1.
The post holder will support on Cost Improvement Schemes for their respective areas, as well as ensuring service delivery is maintained within the set budget for respective Service(s) providing clinical expertise, as determined by the leadership team. When delivering these. Where required the post holder will support to the development of business cases and continued transformation/improvement of service(s). The post holder will lead on the recruitment and retention of the clinical workforce across the respective services.
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
IMPORTANT
- Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process
- Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address
Ensure robust communication systems exist for the dissemination of information to Teams.
To work in conjunction with patient experience to, where able, resolve concerns and complaints both locally & formally. This may require support from wider MDT.
To maintain and improve clinical performance standards, in conjunction with wider clinical team by monitoring compliance through relevant clinical audits such as monthly Essential Care Indicator and Safety Thermometer audit etc.
In conjunction with the Professional lead to ensure that clinical audits are undertaken as per divisional clinical audit plan and to support services in overseeing improvements required where identified
Work with the Professional Lead in developing a clinical Strategy for the service(s) listed in Appendix 1.
To ensure service users are involved in the evaluation and development of service(s) listed in Appendix 1.
Ensure in partnership with the DDNT & Professional Leads that adequate practice support is available for all relevant start groups
To support Service Manager in the delivery of activity and performance of services, this will include clinical oversight of demand & capacity planning.
To lead on the recruitment and retention of staff within service(s) listed in Appendix 1.
To proactively identify and manage risks within the service portfolio.
Ensure integration of governance and quality improvement processes at service level ensuring service is properly represented at Divisional Governance Committees and agreed actions are implemented.
To lead on the training and development of identified staff, whilst overseeing training programme for the service portfolio.
In collaboration with heads of service be responsible and accountable for the clinical operational delivery and performance within the Group and services listed in Appendix 1.