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Job description

An exciting opportunity has arisen to work for Westminster South Community Mental Health Hub (CMHH).

The Westminster South Community Mental Health Hub, based in Vauxhall Bridge Road, is looking for a dedicated Band 4 Health Care Assistant who is looking to make a difference whilst working in an environment that promotes staff development and training opportunities. CNWL is passionate about developing its own staff, driving them to go on to become more established practitioners and this post is no different.

Flexible working- Our Hub operates Monday to Friday from 9.00 am to 5.00 pm however there are opportunities for this post to be tailored to suit you and your lifestyle needs with some flexible working available in a team that is dynamic and transforming the way we offer support to people in Westminster with mental health challenges. If this sounds like something that could inspire you then we want to hear from you!

Main duties of the job

To be you and to do what you do best in the job you love!

The successful applicant will support a small caseload of patients, working in collaboration with the Clinical Leads/Senior Practitioners, allied health professionals, and to have close working relationships with the Inpatient Service and HTT.

Key Responsibilities

Band 4 Health Care Assistants contribute to the provision of safe and reliable services by:

• Working to the standards set out in the Code of Conduct for Healthcare Support Workers and Adult Social care Workers in England
• Safeguarding people by recognising and responding when an adult or child might be at risk from abuse but also recognising their own limits and asking for help and escalate concerns when necessary
• Escalating safety concerns and by doing so acting as effective advocates for those who use our services
• Being open and transparent
• Identifying areas where improvements in safety or quality can be made
• Working closely with the Multi-Disciplinary Team to improve services
• Maintaining accurate, legible, comprehensive records
• Maintaining compliance with their mandatory training requirements
• Using continuing professional development funds to consolidate, update or improve clinical skills
• Working in partnership with patients and their families and carers
• Acting as a role model for other health care assistants and registered staff in working closely with people using our services
• Participating in supervision and annual appraisals which will help you to reflect on your work, understand your objectives and monitor your progress towards achieving them.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Working for your organisation:
In return we can offer you the following;

• Flexible shift working opportunities for a healthier work-life balance
• Commitment from the team to develop you by offering coaching and in-house development sessions such as, Leadership programmes, non-medical prescribing, CBT-P training and much more
• Free access to our Staff and Wellbeing service to ensure that you are always looking after yourself
• Commitment to career mapping to ensure continuous professional development including opportunities within the Trust
• Shadowing opportunities including HTT, Psych Liaison and many more
• Local Reflective Practice forums run by one of the senior leads
• An opportunity to work with a friendly, dynamic, passionate and diverse team who are committed to looking after each other as well as their patients
• Excellent staff benefits: our benefit packages are amongst the best in London and include: childcare vouchers, health and wellbeing services, season ticket loans, cycle to work scheme, blue light card, discounts at Nando's and Superdrug, mobile phone contracts and much more!
• Award-winning Staff Networks
• Hidden Gem & annual award ceremonies

AS a Band 4 Health Care Assistant, you will work closely with people in the community, their families, friends and carers, and play an important contribution in how people experience our community services. Band 4 Health Care Assistants are expected to be kind and responsive but professional and informative and contribute to the quality of the services we provide by:

• Keeping the people who using our services as safe as possible by recognising the limits of the Health Care Assistant role and working closely with Community Psychiatric Nurses
• Contributing to the best possible clinical outcomes by using up-to-date skills and adhering to evidence-based policies and procedures when implementing care plans
• Ensuring the people using our services have a good experience by respecting, empowering and working in partnership with people when contributing to the implementation and evaluation of care plans

We believe that the best health care is delivered by multi-disciplinary teams working well together and in partnership with other teams and services to provide seamless care. Band 4 Health Care Assistants contribute to the team achieving its objectives by working closely with and drawing support from Community Psychiatric Nurses and other health, social care, and support professionals.

Central and North West London NHS Trust is committed to providing safe, effective services and providing patients and families with a positive experience.

Band 4 Health Care Assistants contribute to the provision of safe and reliable services by:

• Working to the standards set out in the Code of Conduct for Healthcare Support Workers and Adult Social care Workers in England (Skills for Health 2013)
• Safeguarding people by recognising and responding when an adult or child might be at risk from abuse but also recognising their own limits and asking for help and escalate concerns when necessary
• Escalating safety concerns and by doing so acting as effective advocates for those who use our services
• Being open and transparent
• Identifying areas where improvements in safety or quality can be made
• Working closely with others to improve services
• Maintaining accurate, legible, comprehensive records
• Maintaining compliance with their mandatory training requirements

Band 4 Health Care Assistants who have specific skills or are taking responsibility for the care delivered to a small number of service users will be working within specific protocols overseen by the multi-disciplinary team.