Job description
So what is Euroflyer as a place to work….We are a small airline, whose focus is on creating a base that feels like family, for the family. We listen, we care. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. Together as one team, one family, we’re connecting Britain with Europe. If you’re made of the same qualities as us, you could soon be part of the next chapter of our story.
BA Euroflyer is a newly formed subsidiary of British Airways operating the flying of all European routes from London Gatwick. Working for a start-up style organisation, you will be given the opportunity to make real-life changes and improvements and make a direct impact on the growth of our company.
The Role
This role is part of a small team leading the onboard customer experience. You’ll be working closely with the wider BA Euroflyer team and service partners to successfully drive the onboard customer experience and improve customer satisfaction
Leading and managing the contracts and performance of our catering and retail partners to deliver products that drive maximum revenue and an onboard catering experience that makes BA Euroflyer the choice at Gatwick.
Experience and Knowledge
- Experience in Procurement and Supplier/Contract Management
- Proven ability to build and maintain relationships
- Experience in strategic development and delivering long term plans
- Good understanding of the operational robustness and/or customer satisfaction, preferably within an airline environment
About Our Offer
- Eligible for extensive British Airways worldwide staff travel benefits from your first day of employment
- Unlimited discounted airfares for your friends and family
- Discounts at selected car hire, hotels and retail stores
- Pension scheme and life assurance
- Cycle to work scheme
- Car leasing scheme
- Southern Rail discounts
- Discretionary Bonus
If you think that BA Euroflyer could be your next home please refer to the attached job description for full details on the role.
At BA Euroflyer, we are committed to creating a diverse and inclusive place to work where we can ALL be ourselves. We welcome applications from across our diverse communities to reflect our global business.