Customer Development Manager Remote
Job description
Customer Development Manager
Function: Off-Trade
Location: Remote based with regular meetings in London
Salary: £33,000 - £41,000 base depending on experience, plus full benefits listed below.
Contract: 18 Month Secondment
Closing Date: 22nd June 2023
As the nation’s leading pub, cider and beer company and the name behind a host of brilliant brands, we’re looking for equally brilliant people to help us on our journey to building a better future.
There’s so much more to HEINEKEN than meets the eye and right now, we’re looking for a Customer Development Manager to join our Off-Trade Team!
The Role
The Off Trade channel relies heavily on our colleagues building fantastic relationships with our customers and holding expert knowledge on categories.
Building strong relationships with our key strategic customers relies on a team approach to providing a range of customer specific data and insights, strong awareness of pricing and stock issues and negotiation at a range of levels.
Reporting into the Customer Controller, the Customer Development Manager will work in the sales team within one of Heineken UK’s biggest Off-Trade retailers. This will give you commercial responsibility for 2 exciting categories, Ale and No & Low. You’ll work closely with the external retail buyer and internal sales colleagues and ensure excellent execution of planned feature space, promotions, and brand activations.
So, what will you be doing? Here’s some of the key accountabilities.
- Give excellent range & merchandising advice.
- Provide sales evaluation and reporting
- Work closely with our Shopper Marketing team to deliver brand led activities.
- Act as an ambassador for HUK in all areas of category and customer contact
This role is a huge opportunity to get involved with one of HEINEKEN’s biggest customers whilst looking after a growing category!
The Candidate
We are looking for someone data savvy who enjoys manipulating data to create actionable insights. Ideally, you’ll have experience of the On-Trade or Off-Trade and the commercial knowledge that comes along with is.
If you have;
- A solid understanding of consumer insight and strategy
- Commercial or Marketing experience
- Strong networking skills
- The ability to tell a story using data and take customers on a journey
Then this could be the role for you!
a candidate with commercial or marketing experience, who has strong networking skills with a good understanding of consumer insight and strategy who can be a proactive member of the account team, drive effectiveness and create a competitive advantage in the eyes of our customers.
Our Benefits
In addition to your base salary, you’ll also receive:
- Annual bonus
- Company funded Private Medical Healthcare
- Double matched pension contributions (up to 10%)
- 35 days holiday (with the opportunity to buy/sell)
- A monthly case of our delicious ciders and beers!
- Exciting opportunities to develop your career
You’ll also get the opportunity to get involved with one of our colleague networks where groups of colleagues from all over the business work together to ensure we’re always working towards being a diverse and inclusive company.
The Application
If you like what you’ve read and want to explore this opportunity further, please apply as soon as possible. We may close vacancies early where we receive significant numbers of applications, so don’t delay!
If you need any adjustments made to support your application, for example if you require information in different formats, or if you have any accessibility issues, then we’re more than happy to review our processes – please feel free to get in touch with us as [email protected].
In all likelihood the ideal candidate for this role won’t meet every single requirement in this advert, in fact we all need the opportunity to grow and develop in role. We understand some applicants are less likely to apply to jobs unless they feel they meet every single qualification. The team at HEINEKEN would encourage you to submit an application if the advert has piqued your interest rather than ruling yourself out based on any self-limiting beliefs. You never know, you may be exactly what we’re looking for!
Who We Are
We’ve 150 years of brewing history and are proud of this legacy. Yet we’re sure our best days are ahead of us. Every one of our colleagues has a role to play as we dream big, set bold ambitions and push the boundaries. We support colleagues on this journey with development opportunities and unique experiences to help them reach their full potential.
Apply today to discover Your Future, Untapped.
