AV Technician

AV Technician United Kingdom

ATA
Full Time United Kingdom 32000 - 37000 GBP ANNUAL Today
Job description

AV Technician/Engineer - Canary Wharf - £33,000 to £37,000

The Onsite AV Technician is a dedicated resource provided to customers to provide service support at a single site. The technician will be in seat at the customer premises to support the installed AV systems and system users at the site.

The role also includes break/fix support for functional AV issues as well well as daily room functionality checks.

The technician will have an excellent working knowledge of audio-visual equipment including display equipment, control systems and complex audio systems plus relevant communications protocols.

Responsibilities

  • Fault finding & rectifying AV systems at the client site.
  • Providing onsite technical and user support for system users to facilitate adoption of the new systems.
  • Completing daily checks of rooms and spaces for system functionality checks. Raising, investigating and updating service tickets within the Web Portal.
  • Providing updates to client contacts for any active or resolved tickets.
  • Liaising with the service desk for any additional hardware support (e.g, RMAs, vendor support etc.)
  • Reporting any escalated matters to the Technical Service Lead in a timely manner. Producing Technical Knowledge Base articles for troubleshooting based on issues raised during the support period.

Experience

  • Experience of installing, commissioning and servicing commercial audio-visual systems including projection, flat panel, control systems, power amplifiers, DSP’s, audio / video matrix systems, digital and analogue signal transmission formats.
  • Experience with Crestron NVX systems

Job Types: Full-time, Permanent

Salary: £32,000.00-£37,000.00 per year

Benefits:

  • Company events
  • Company pension
  • Referral programme

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Commission pay

Ability to commute/relocate:

  • Canary Wharf, Greater London: reliably commute or plan to relocate before starting work (required)

Work Location: In person

AV Technician
ATA

www.ashta.co.uk
Pleasanton, United States
Unknown / Non-Applicable
Unknown
Company - Public
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