Associate Business Analyst Birmingham, England
Job description
Details
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Salary
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Contract type
Business area
Type of role
Information Technology
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Contents
Location
About the job
Benefits
Things you need to know
Apply and further information
Location
About the job
Job summary
Do you enjoy working with others to solve problems?
Are you able to bring together different people with varying viewpoints and priorities?
Are you eager to work in a fast-paced environment, delivering important changes to end users?
If yes, we want you to join us at DWP Digital!
An Associate Business Analyst (BA) role is one of the entry points into the profession within Digital Group.
You may already have some business analysis experience or have transferable skills to bring to the role.
When you join us, you will work towards developing a good understanding of the tools and techniques used by BAs.
You will be given appropriate responsibility and under the guidance of other BAs will assist in delivering change for the department.
You will continue to grow your capabilities through working with more experienced BAs and develop your skills and knowledge through the support of the wider community of practice.
Job description
As an Associate BA working within DWP Digital these are some of the things you will be doing:
- Working with BAs to develop your understanding of Agile principles, methods and tools in support of your development.
- Supporting workshops under the guidance of experienced BAs.
- Running your own interviews, focus groups and more, to effectively understand the business problems and user needs.
- Translating the business problem and user needs into a set of detailed requirements.
- Developing stakeholder relationships and working to resolve risks and issues in an appropriate manner.
- Understanding business processes and activities that impact and that are impacted by the product or service.
- Taking responsibility for improving your own knowledge of Business Analysis and Agile principles, methods and tools and seeking mentoring and shadowing opportunities within the BA community.
Person specification
If you would like to learn more about the role, please contact [email protected].
Technical skills
We'll assess you against these technical skills during the selection process:
- Business Improvement Process
- Relationship Management
Benefits
- An employer pension contribution of up to 27% For further information please click here.
- Annual leave rising up to 30 days, (based on your working pattern).
- Family friendly flexible working arrangements, such as hybrid working, job sharing, term-time working, flexi-time and compressed hours.
- Learning and development tailored to your role this could include industry recognised qualifications, coaching and mentoring.
- An inclusive and diverse environment with opportunities to join staff networks including: Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.
This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.
Salary Information
Salary for this role is from £34,173 (Band min) to £34,971 (Band max).
Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview.
Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary.
Existing Civil Servants who gain promotion may move to the bottom of the next grade pay scale or 10% increase in salary whichever would be the greater.
Things you need to know
Selection process details
Stage 1: Application
Your application will consist of three parts:
1. A Personal Details application form.
2. Your employment history detailing your responsibilities, skills, accomplishments, plus your qualifications and relevant training. Please copy this information into the box field provided.
3. Personal statement up to 500 words.
When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below:
- Can demonstrate when you have applied an analytical mind-set to solve a problem and make recommendations.
- Can demonstrate that you take responsibility for your own learning and development opportunities.
- Can demonstrate enthusiasm when it comes to dealing with changes or new challenges.
- Demonstrates a keen interest in the role of Business Analyst.
For Hints and Tips on completing your application visit our blog Getting Hired at DWP Digital .
Important Information
- You will be asked to complete your employment history any information that you would customarily share on a CV should therefore be entered onto the application form.
- Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.
- If your employment history/personal statement contains any personal details your application will be withdrawn.
Stage 2: Interview
If you’re successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the Experiences and Technical Skills listed below:
- Can demonstrate when you have applied an analytical mind-set to solve a problem and make recommendations.
- Can demonstrate that you take responsibility for your own learning and development opportunities.
- Can demonstrate enthusiasm when it comes to dealing with changes or new challenges.
- Demonstrates a keen interest in the role of Business Analyst.
- Business Improvement Process - Able to identify service and process improvement opportunities with guidance. Contributes to the implementation of proposed solutions.
- Relationship Management - Identifies key stakeholders and relationships and works with teams to build these. Understands how to work with stakeholders and contributes to improving these relationships.
You will be asked to do a short (15 minutes) exercise on a specific topic. Further details will be provided to candidates invited interview.
Interviews will take place from late-June 2023. Interview dates to be confirmed
Further information:
A reserve list may be held for a period of 6 months from which further appointments can be made.
Reserve list candidates will be posted in merit order by location.
Find out more about Working for DWP
Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing [email protected] stating the job reference number in the subject heading.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing.
Security Information:
7 roles require you to have an additional security level - Security Clearance (SC). The remaining roles require you to have Baseline Personal Security Standard (BPSS).
As part of our application process, you will be asked to indicate whether you wish to be considered for the Security Clearance (SC) role as well the other roles.
For more information regarding clearance please see National security vetting: clearance levels.
Please note - Failure to pass either check (whichever is applicable) may affect you taking up employment within DWP.
Reasonable Adjustment
At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.
We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.
Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team
Further information
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission here to visit Civil Service Commission
