Associate Banker Nottingham, England
Job description
Associate Banker
Nottingham
As a Barclays Associate Banker, you’ll be assisting and contributing to the growth of one or more relationship managed portfolios across UK Corporate Banking, closely working with one or more Bankers and/or Associate Bankers to delight customers and maximise overall satisfaction & advocacy. For this role, you’ll have proactive use of broader client/colleague support functions to enable our journey to become the ‘go-to’ bank and develop a solid foundation in Corporate Banking knowledge, skills, and forms.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Please discuss the detail of the working pattern options for the role with the hiring manager.
What will you be doing?
- Supporting Banker(s) to proactively develop and maintain new and existing client relationships
- Improving and maintaining Client Satisfaction scores by providing exceptional service by deepening your knowledge with clients and their needs
- Developing a working knowledge of key Corporate Banking products applicable to your segment
- Leading active client meeting preparation and attend meetings with Banker(s) where appropriate
- Ensuring servicing activity is directed towards the appropriate contact point and educate clients to use the correct servicing channels
- Managing portfolio contact strategy, including input into Client Account Plans
- Undertaking timely Client Service Reviews and maintaining accurate client records in Salesforce
- Taking ownership in the handling of client complaints and ensure conformance with regulatory complaints policy
- Track record of delivering results through building relationships
- Solid customer relationships & internal network relationships
- Experience in client service & communication
- Planning and organisational skills
- Awareness of business/personal customer solutions
- Be qualified or working towards Professional Study Qualifications e.g., IFS
- Knowledge of Lending related activity
- Significant knowledge of Corporate Banking and role of segments within this
Where will you be working?
The Barclays Nottingham Corporate office located in the Town Centre and this branch has good transport links nearby and easy access to local amenities.
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