Associate Banker Birmingham, England
Job description
Associate Banker
Birmingham
As a Barclays Associate Banker this is an exciting opportunity where you’ll support and contribute to the growth of one or more relationship managed portfolios across Corporate Bank. You’ll work closely with Bankers and/or Associate Bankers to proactively develop and maintain new and existing client relationships. Here, you’ll play a crucial role in enabling our journey to become the ‘go-to’ bank whilst developing the knowledge and skills you need to build a career as a Corporate Banker.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.
Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognizes and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Please discuss the detail of the working pattern options for the role with the hiring manager.
• Supporting Banker(s) to proactively develop and maintain new and existing client relationships, assisting in the delivery of good outcomes for our clients and our business
- Improving and maintaining solid Client Satisfaction scores by providing exceptional service
- Developing a working knowledge of key Corporate Banking products applicable to your segment
- Managing client meeting preparation and attend meetings with Banker(s) where appropriate
- Ensuring servicing activity is directed towards the appropriate contact point and educating clients to use the correct servicing channels, championing digital self-serve solutions
- Undertaking timely Client Service Reviews and maintaining accurate client records in Salesforce
- Taking ownership and leading in the handling of client complaints and ensuring conformance with regulatory complaints policy
- Initiating and managing the onboarding of new client relationships
What we’re looking for:
• Significant Experience delivering results through building relationships
- Experience in a client service and communication focused role
- Solid planning and organisation skills
- Knowledge of Corporate Banking, credit risk or AML risk is desirable but not essential
Skills that will help you in the role:
• Ability to develop solid relationships with customers and with internal colleagues
- Demonstrable organisation and planning skills
- The drive to achieve commercial success and results
Where will you be working?
Barclays Snowhill is at the heart of the professional district and commands a workforce of around 1000. With great transport links to Birmingham Grand Central and Snowhill train stations as well as the local metro. Our office has a dedicated staff coffee shop and deli and break out areas for staff. There is also a presentation theatre for client and staff events. Our office boasts a great working environment as well as opportunities to network across the city.
#LI-Hybrid
