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Job description

Overview
Betfred is the world’s biggest owner-operator bookmaker with a retail estate of over 1500 shops.
As a Betfred Sales Cashier, you will be the first point of contact with customers in our shops. You
will become an expert on betting, and Betfred promotions and will provide advice and guidance to
customers to ensure they get the full ‘Betfred’ experience.
Responsibilities
You will:

• Be the first point of contact for customers in our shop, answering questions in relation to betting

and Betfred products.

• Actively support your shop manager with the delivery of successful sales campaigns.
• Floor walk to maintain retail standards and enhance customer service.
• Use your knowledge/interest in sport to create conversation with customers to ensure they have

an excellent experience whilst using Betfred services.

• Engage with customers to ensure they enjoy the Betfred betting experience.
• Work closely with the shop manager and team members to promote new Betfred products and

marketing campaigns to increase sales for the shop.

• Process customer bets ensuring information is entered correctly into the till systems.
• Ensure that any machines in the shop are maintained to a high standard, liaising with the retail

helpdesk with any issues.

• Carry out any administrative duties in line with the requirements of the shop.
• Ensure the shop is presentable at all times.
• Work to ensure we meet our social responsibilities including adhering to the Think 21 policy.
• Follow company processes to ensure high Health and Safety standards

Experience and Skills

• It is a legal requirement that anyone working in a Betfred shop is aged 18 or over.
• Previous experience of working in a retail or customer service environment.
• Previous experience of cash handling.
• Confident communicator, able to enter into conversations with regulars and new customers.
• Ability to work in a team.
• Ability to work under pressure, there are peak times for our shops depending on sporting seasons.
• GCSE Maths desirable, you will be working with numbers and odds.
• You must be flexible in your approach to work. Our shops can be open between the hours of 8am

and 10pm.

• Experience of previous employment in betting or gambling industry desirable.

Job Types: Full-time, Part-time, Permanent

Salary: £11.00-£11.21 per hour

Benefits:

• Company pension

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Work Location: One location