Job description
Job overview
A new role to support our growing underwriting team who assess insurance risks to identify and lower exposure to protect the insurer and run profitable insurance.
You will be responsible for
- Assessing vet notes for illnesses and injuries and identify and protect against any ongoing concern
- Inspect claims which have occurred during the policy year to see if these will impact the renewal terms we offer
- Appraise underwriting referrals which do not fall under our guidelines, to see if cover can be offered and decide on what rates and terms
- Reviewing previously placed exclusions to see if the risk is still relevant to the insurance
- Check equine vettings for any concerns with the insurance risk
- Help our sales and customer service team explain underwriting decisions to our customers, when needed
Required skills & experience
To be successful you will need to bring
- At least 1 years’ insurance or veterinary experience, with an understanding of pet insurance
- Your own initiative to evaluate and analyse risks
- A curious nature to ask lots of questions
- High attention to detail
- Strong verbal and written communication skills
- Excellent prioritisation and time management skills
- Competent with ICT and keen to learn and develop new systems
- Good general education, including GCSE’s (or equivalent) in English and Maths.
- Customer focussed - a passion for customers and exceeding expectations
- Positive ‘can do’ attitude
- A love of pet
Company overview
Petcover is a global pet insurance provider covering all animals from budgies to bulldogs and skinks to stallions. We are the leading pet insurance provider in Australia and New Zealand and are growing rapidly in the UK and Europe. We also offer insurance for pet businesses and offer tailored insurance for these specialist commercial risks. We offer insurance under the brands British Pet Insurance, ExoticDirect, Brooks Braithwaite, Petplan Sanctuary and Petcover.
Pets and pet businesses are at the heart of our business and our employees; supporting pet parents is what we do best, and why we love working at Petcover.
We pride ourselves on not only being different in terms of product quality, but service. We aim for every interaction we have with our customers to be one they leave feeling like we really care about them and their pets, because we do!
Job Type: Full-time
Salary: £26,000.00-£30,000.00 per year
Schedule:
- Monday to Friday
Work Location: Remote
Reference ID: PCUKAUW20230411