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The assistant store manager assists and supports the store manager. He is involved in all store operations in order to achieve the sales targets while ensuring customer service. He is also the privileged contact for the sales teams.

• Direct management of sales teams, motivation and coaching on the floor in order to achieve targets,

• Motivates sales teams on a daily basis, developing the AMI corporate culture in order to guarantee a harmonious and motivating work environment

• Monitoring of store and team KPIs in order to achieve qualitative and quantitative targets

• Participation with the store manager in the recruitment of the team

• Direct reporting to the store manager and the retail manager when the store manager is absent

• Management of store schedules in the absence of the store manager

• Ensures the application of retail processes in the store

• Ensures customer service meets “AMI service in store” standards to guarantee the best service

• Development of customer loyalty and customer file

• Actively participate in all CRM operations in store

• Guarantees the application of VM standards and is responsible for the general condition of the store

• Monitoring stocks, deliveries, stock output, loans, defective, transfers, cycle counting, pending delivery ...

• Active participation in the store’s annual stock take.

• Lead daily briefs in collaboration with the store manager

• Stock management to ensure that sales potential is maximized

• Supervise cash operations

• Experience in management in luxury industry

• Experience in luxury sales and/or designer clothing and familiar with sales techniques.
• Curious and willing to dedicate yourself to a new project.
• Smiling, dynamic, involved, and excellent interpersonal skills.
• Mastering customer service skills and demonstrating ability to foster a customer-service spirit.
• Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends.
• English is a must and another language is a real asset.
• Fulltime (40h/week) permanent contract