Assistant Store Manager Oakham, England
Job description
Do you have a passion for bikes & retail? Are you a people’s person who has hunger to deliver exceptional customer service? Would you like to work for an award-winning retailer? Well look no further!
We are much more than your average retailer; our people play a key role in making our company stand out from the crowd. We are incredibly proud of our team, who deliver excellent service to our customers every day. We are proud to be part of the Specialized family, and, as such, opportunities to build a career with an industry-leading and innovative employer are numerous. We believe that bicycles have the power to change lives – take that next step with us!
We are currently looking for a Deputy Manager to join our flagship Rutland Cycling | Specialized store located on Rutland Water's beautiful North Shore. The store is home to a large workshop staffed by passionate trained mechanics, and an unrivalled cycle hire offer.
Purpose of the Deputy Manager
- To assist the Store Manager to effectively manage and maintain a profitable and sales driven store, to a high standard, delivering excellent customer care.
- To help motivate and inspire the team to achieve individual and company targets
- To ensure the safety and security of staff and stock.
What you'll do
- Ensuring customer satisfaction and the smooth running of shifts
- Keyholder and alarm contact
- Issuing daily duties and following-up to ensure completion and compliance
- Stock accuracy and amendments
- Investigations under the disciplinary process
- Ensuring the effective scheduling of staff, and taking action to address issues where required
- Awareness and responsibility for security of stock and staff, banking and financial reporting
- Ensuring colleagues are compliant with training and legality as required
What we are looking for
- Excellent customer service focus
- Strong market knowledge within the cycle and leisure industry
- Commercially astute to be able to identify & exploit opportunities given the store’s location and customer base
- Driven sales record with the desire to meet budgeted sales and profit targets
- Ability to operate at a strategic level, particularly when deputising for the Store Manager, including effective planning
- Excellent oral and written communication skills
- Excellent interpersonal skills to assist in leading the store team, and to build working relationships with senior management across the company
- Consistently seeking improvement in own performance and that of others
- A high level or self-motivation and awareness
- Proficient IT skills using EPOS and similar
- Weekend working on a rota basis
If you believe that this fits your skillset, then don't delay and apply today!
We'd love to hear from you.
Job Types: Full-time, Permanent
Salary: £27,000.00-£29,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Sick pay
- Store discount
- Wellness programme
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
Work Location: In person
