Assistant Store Manager United Kingdom
Job description
Job Title: Assistant Store Manager
Job Type: 40 x hour contract
Location: Mapperley, Nottinghamshire
Salary: £11.25 per hour
Benefits: Pet bereavement leave, Day off for your birthday, Performance bonus, Colleague discount, Bus loan scheme, Cycle to work scheme, Length of service, 2 days off for wedding / Civil Partnership, DSE eye test, 22 days holiday, Recommend a friend, EAP, Pension, Pennies for your thoughts and Death in service.
Who are we?
Here at Kennelpak, everything we do is fuelled by our passion for pets. With almost 50 years’ experience in the industry – both our Wholesale & Distribution division and Retail arm, Pets & Friends, have the knowledge to help pet parents take the best care of their pets.
About the Role:
As an Assistant Store Manager you will be responsible supporting the delivery of store sales & contribution growth across both Retail and Service categories, through industry leading customer service standards. To deputise and be responsible for the operation of the store in the Manager’s absence.
Key Responsibilities:
- Deliver exceptional Retail Store Standards across all customer facing and ‘back of house’ areas.
- Plan and execute changes to promotions, campaigns and events in a timely and accurate manner.
- Deliver TPC performance ahead of targets set.
- Be part of creating and managing a positive customer service culture in the store.
- Take part in stock management activities such as weekly stock counts.
- Contribute to the working of store deliveries – move stock to the warehouse, shelves merchandised correctly, and deliveries managed in a timely fashion.
- Able to run back-office tasks such as order placement or rota development in the Store Managers absence.
- Ensure store, team and personal compliance with all company policies and procedures relating to the control of Cash, Stock, Store and Staff are in place and adhered to.
- Ensure all Health & Safety compliance is up to date within the store – Risk Assessments, First Aid, Fire Safety, Staff Safety.
- Key Holder responsibility
Behaviours & Experience
- Have a real ‘Passion for Retail’– bringing high levels of energy and commitment to the business.
- Strives to exceed individual and business targets.
- Has a hands-on approach and a can-do attitude.
- Be a positive, supportive and flexible team player and inspire others to go the extra mile.
Company Values:
This is a fantastic opportunity for an Assistant Manager / Assistant Store Manager to join our KennelPak & Pets & Friends team. We welcome colleagues who are as passionate about creating communities of responsible pet parents and healthy, happy pets as we are; with an energy and desire to make a difference. Our benefits package reflects the importance that our people make, they are our brand.
