A fantastic opportunity has arisen for an Assistant Service Manager (Full time 37.5hrs) shared between Bury St Edmunds and Sudbury.

This is a great opportunity for someone who is ready to take the next step in their career with support to develop, or for someone who is looking to get stuck into a new challenge.

The role of the ASM will be to mentor and manage a tight team of Support Workers as well as ensuring the smooth running of the service alongside its Service Manager.

You will be required to work flexibly across the week to ensure that management support is available across site, alongside the rest of the management team.

You will need to be confident enough to lead, support and direct staff and flourish in a management role.

We are looking for someone who:

• Is motivated and committed to getting results

• Has an eye for detail

• Has strong organisational skills and time keeping

• Will be an advocate for people with a learning disability

• Is approachable and able to support their team

This role will include

• Supporting the Service Manager by undertaking agreed management tasks.
• Supporting and developing the staff team.
• Promoting a team culture where the team are confident in being accountable and making decisions.
• Supporting the team to be compliant in their induction and training.
• Undertaking effective and agreed My Mencap Journey reviews for team members.
• Leading on the review and implementation of support planning, risk assessment and evidence outcome-based support.
• Contributing to and overseeing systems and records that support health and safety and maintenance of service environment as required.
• Contributing to the monitoring and completion of management reporting systems.
• Contributing to monitoring and completion of administration systems such as reviewing time sheets and in putting information into Office Base (kinetic) systems and invoice systems
• To be confident in being able to work using a computer and electronic systems.
• You will be required to demonstrate that you have developed enough skills and knowledge to be able to progress to a future Service Manager role.

The post will be off rota however there is an expectation to work flexibly including working evenings and weekends.

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

• 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service related sick pay when 6 month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
• Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
• Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
• Interest free season ticket loans
• Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support
• Quarterly award scheme and recognition at every 5 years through our YouRock program
• Access to award winning training and development

• T&C's apply based on contract

At Mencap we work in partnership with people with a learning disability. We do this by providing high quality, flexible services that support people, including young adults, to live as independently as possible in their own homes and in the community.

Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist.

You’ll make new friends and feel inspired to reach your potential. We will ask a lot of you - but you’ll get back so much more. With us, it is never ‘just a job’.

In return for your hard work and passion, we can give you real meaning and purpose in your work.