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Permanent Contract | £27,344 to £29,439 per annum (Scale G) | 37 hours per week | County Hall, Norwich

Supported Assistant Practitioner : £24,496 to £26,845 per annum (Scale F)

Assistant Practitioner : £27,344 to £29,439 per annum (Scale G)

The Social Care Community Engagement Team is a telephone-based service which us at the forefront of implementing “Living Well" which is Norfolk's implementation of 3 Conversations a tried and tested model of delivering a new approach to Social Care. Living Well requires us to strengthen our front door and for social care professionals to have real conversations with individuals to create better outcomes. It does away with process driven ‘hand-offs’ and encourages all professionals to connect with the networks and support available in local neighbourhoods and communities.

You will need excellent communication skills, record keeping and keyboard skills, along with experience of working with vulnerable people who require care and support. You should have a commitment to excellent customer service and an ability to manage a high turnover of work in an organised and efficient way. You will have a strong commitment to multi- disciplinary working and be familiar with the departments’ eligibility criteria. You will have regular individual supervision, peer group support and access to appropriate training to assist your learning and development.

Depending on your skills and experience, you may be offered the post of Supported Assistant Practitioner (Grade F) and you would be expected to complete our ‘ Assistant Practitioner development programme’ in an agreed timescale. The programme objective is to support you to learn your role, develop your knowledge and skills further. Satisfactory completion of the programme would enable your role to progress to Assistant Practitioner (Grade G).’’

SCCE current works in a hybrid manner (home and office working).

For an informal discussion regarding this vacancy please contact one of the Service Managers: Cathy Murdoch 01603 638461 or Vanessa Aguado 01603 306696.

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement with the ability to buy and sell leave
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
• Financial benefits such as:
  • ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses paid upfront (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
  • A payment if you refer someone you know to a hard to fill job.
  • Tax efficient ways of getting extra pension, new bikes and electric cars.
    

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

Closing date: 7 April 2023 at 23:59