Job description
- To use CyBake (the in-house ordering and traceability software) to create the daily production summary for the bakery based on orders placed by the customers in the system.
- To print product labels using labelling system for the day’s production using the daily production summary.
- To assist the Sales Manager with new customer set up. Collect customer information, contact details, and enter them onto CyBake, assigning products to new customers.
- To print recipes, daily plan, delivery round, and pick list using Cybake.
- To check emails and phone messages at start of day and refer to management on any issues highlighted by customers.
- To follow all appropriate procedures in order to provide the best service to our customers.
- To contribute to a safe, positive, cohesive and friendly environment.
- To perform general admin activities including photocopying, filing and laminating.
- To highlight any health and safety or quality concerns to management.
- To manage stock levels of stationery for the office and labels for the bakery as appropriate.
- To avoid any unnecessary wastage with company materials.
- To project a positive, professional and friendly image to the customers and employees at all times
- To communicate in a polite, friendly and courteous manner.
- To understand who the customers are, their expectations and needs, establish and maintain relationship/rapport at all times.
- Have a minimum of one year’s previous experience in an administrative role.
- Be competent in general computer skills (Excel, WORD, Email) and be capable of using electronic systems. (additional training will be provided for Cybake)
- Have good communication skills.
WHAT WE OFFER:
- Flexible working requests will be considered for applicable roles.
- Training and support for role.
- Employee Referral scheme of £100.
- Holiday entitlement is 28 days per annum including Bank Holidays for fulltime roles. Holiday is calculated on a pro-rata basis for part time roles.
- Employee Discount Card.
- Free parking available.
- Learning and development opportunities.
Location: The Hungry Guest Bakery, Chichester PO18 0TU