Assistant Operations Manager Sutton Coldfield, England
Job description
Paid breaks + incentive scheme + additional service-related holiday + free use of swimming pool and gym + golf discounts + spa discounts + free parking + hotel discounts + food and drink discounts + meals on duty + uniform + reward and recognition scheme + friends and family rate + training & development opportunities.
We are now recruiting an Assistant Operations Manager to join our team at Lea Marston Hotel.
As an Assistant Operations Manager, you are responsible for taking control and accountability of the management of departments while ensuring that values and standards are delivered at all times. We want a dedicated individual who oozes confidence and shows genuine sincerity for their team and every guest that walks through our doors.
Specifically, you will be responsible for performing the following tasks to the highest standards:
·To take accountability for the total hotel operation in the absence of the Hotel Manager and Operations Manager.
·To lead and drive the consistent delivery of customer service initiatives through the departments and evaluate the success.
·To ensure sales, profit and other related targets for your departments are exceeded.
·To control and monitor payroll costs by allocating labour resources in line with forecasted and actual consumer levels, through productivity ratios and payroll management.
·To develop new opportunities to grow departmental sales to meet and exceed budget.
·To assist with leading Operational Department Managers and Supervisors and create a team environment which promotes great employee morale and ensures a high level of commitment and pride in the hotel.
·To ensure effective communication with Operational Department Managers and Supervisors by holding regular briefing sessions and meetings.
·To ensure the hotel operates effectively on a day to day basis, ensuring company standards are met and delivered consistently with attention to detail.
·Experience within a Front Office department (specifically the use of Opera) and Food and Beverage is desired.
If being an Assistant Operations Manager at Lea Marston Hotel is the role for you, we want to hear from you!
UK resident applications only.
Job Type: Full-time
Salary: Up to £32,000.00 per year
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site parking
Schedule:
- 8 hour shift
- Weekend availability
Ability to commute/relocate:
- SUTTON COLDFIELD: reliably commute or plan to relocate before starting work (required)
Experience:
- Front Office Manager: 1 year (preferred)
- Food and Beverage Manager: 1 year (preferred)
- Opera: 1 year (preferred)
Work Location: In person
