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The post holder will be expected to assist in the co-ordination and administration of the Age Related Macular Degeneration (AMD) service, on behalf of the Trust. The post holder will provide an excellent experience and service to the patient. An up-to- date knowledge of outpatient clinics will be required to enable the post holder to make, amend, and cancel appointments and handle straightforward queries. The role will range from the registration of a new patient, handling GP and patient queries for clinics, making appointments using Trust systems. Main duties will be answering telephone calls from patients or GP's wishing to make or change appointments or making general enquiries.